FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$150 Security deposit required when picking up and setting up the rental yourself. LED Wall Rentals require a 40% upfront deposit to reserve the service.
- What is your typical process for working with a new customer?
A phone call is required to make any reservation. We want all the details to make sure we are a perfect fit for your vision or needs.
- What education and/or training do you have that relates to your work?
Every single customer get an lesson on how to set the rental up. All equipment is color coded for simple operation. We like to call it an "instant expert." If you forget the details we offer tech support via FaceTime during your rental if we are not onsite.