They were good over all. I had expected them on a Tuesday, but they actually came on Monday which is OK. I asked Chris to apply some winter fertilizer on Monday while he was at the house doing the work. He said he did not have the spreader with him then; but, I could leave the fertilizer outside. He would be by Tuesday morning to put down the fertilizer. The reason I gave them a 4 instead of a 5 is because CL never returned to apply the fertilizer. However, it was an extra thing I tacked on; still, I feel Chris should have kept his word to me. I would have gladly paid him the extra money. I normally do all this work myself, but my right knee was injured. I would use them again because the main job I needed done was done very well; the thousands of leaves were gone when I got home on that Monday night.