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About
Empowering my customers to feel comfortable with their technology is my strength. Hiring me puts my 15+ year technical career at your disposal.
Quick skill overview:
1. Virus and Malware removal
2. Parental control setup
3. Desktop Repair
4. TV input education
5. Data analysis
6. Communications specialist
7. Domain administration
8. Printer setup - wired and wireless
9 Software help (Social Media, Office, Email, Windows, Mac, etc...)
Friendly, empowering technical education and support are available to you and your loved ones.
Watching someone have their "Aha!" moment pushes me to constantly look for new ways to educate and communicate with my clients.
Overview
Hired 29 times
Background checked
1 employee
10 years in business
Business hours
SunClosedMon9:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and PayPal.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Email
Work location
I travel to my customers
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
27 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lori D.
May 5, 2020
•
Hired on Thumbtack
I got a direct answer from her with the comprehensive expertise of what I needed. Her response was very fast along with a full understanding of what needed to be done (unlike what I got from the other guys.") I have not had ANY problems WHAT-SO-EVER …everything is working great! I got my laptop back! Thanks to Crista!
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.
abcd TECH's reply
Thank you for the awesome review!
It was great working with you. I’m glad we got your documents back and your laptop working. 😊
Computer Repair
Sandy R.
Apr 14, 2023
•
Hired on Thumbtack
Crista is wonderful. She listened to my needs and did a great job of finding and setting up a new computer system for me, after mine died its final death.
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Ellen H.
Jul 6, 2017
•
Hired on Thumbtack
The computers at the law firm where I work were in great need of care. I was tasked with finding someone for this mission. I Googled it of course...a gamble. Krista was the first to respond and has spent countless hours working out the bugs and bringing us up to date. No more bandaid fixes. What's more, Krista is so approachable and always at our beck and call. I'm a hero for finding her! Even my boss has her programmed into his phone. You can't go wrong with ABC Tech!
abcd TECH's reply
It has been great getting to know you and the staff. Work is hard enough without computer problems bogging you down. I'm glad I was able to take that frustration away.
Thank you for taking the chance to hire me!
Computer Repair
Rebecca T.
Jan 21, 2020
•
Hired on Thumbtack
5*****+ excellent service, prompt and explained the corrections of the problem so that " Senior's" can understand. Highly , Highly Recommend this company for all computer needs. Thank You!
Details: PC • Desktop • Slow computer performance • My home, venue, etc.
abcd TECH's reply
Thank you Rebecca!! It was great getting to know you and help with your computer 😊
Computer Repair
Kathy H.
May 3, 2017
•
Hired on Thumbtack
She has been trying hard to get the computer to work again after Microsoft tech booted the computer. I probably will call her again if I have problems. 😊
abcd TECH's reply
Thank you Kathy! So happy we didn't have to wipe the computer and could get it back up and running 😊.
Computer Repair
Credentials
Background Check
Crista Switzer
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Generally $75 an hour charged in 15 min increments. But, it depends on the job. If it’s something like replacing hardware or reinstalling windows, it’s a flat fee.
NOTE: parts are a separate charge.
What is your typical process for working with a new customer?
Listen to you and have you show me what's happening. Begin asking some preliminary questions and then dig into the problem. Once everything is fixed or setup, I make sure you are satisfied and don’t have additional questions.
What education and/or training do you have that relates to your work?
I've worked in various technical roles for the last 15-20 years.
1. Help desk and desktop support for local and remote employee sites
2. Domain and application administration
3. Data analyst
4. Bachelor's in IT/MIS
5. A+ certification
