abcd TECH
abcd TECH

abcd TECH

Offers remote services
Offers remote services
$45/hour
estimated cost


Topic areas

Responds within a day

6 years in business

They’ve completed a , and have 1 employee.

26 hires on Thumbtack
Introduction
Empowering my customers to feel comfortable with their technology is my strength. Hiring me puts my 15+ year technical career at your disposal. Quick skill overview: 1. Virus and Malware removal 2. Parental control setup 3. Desktop Repair 4. TV input education 5. Data analysis 6. Communications specialist 7. Domain administration 8. Printer setup - wired and wireless 9 Software help (Social Media, Office, Email, Windows, Mac, etc...) Friendly, empowering technical education and support are available to you and your loved ones. Watching someone have their "Aha!" moment pushes me to constantly look for new ways to educate and communicate with my clients.
Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2020

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Featured Projects

4 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Exceptional 5.0

25 reviews

5
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Read reviews that mention:


pro avatar
WAYNE T.
Mar 12, 2022
·

Hired on Thumbtack

Hired on Thumbtack

She was very responsive to my questions and came up with an alternative plan to fix my laptop that was much less expensive option!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

abcd TECH's reply
Thank you!!
Computer Repair
pro avatar
Beverly M.
Mar 26, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Extremely happy, will continue til I have the training I need!

Details: Adult • Beginner • Understanding my Apple computer • The computer teacher travels to me • Phone or internet (no in-person meeting) • I travel to the computer teacher

abcd TECH's reply
Thank you Beverly! I love that we are getting your issues resolved and your confidence up. 😁
Computer Lessons
pro avatar
Rebecca T.
Jan 21, 2020
·

Hired on Thumbtack

Hired on Thumbtack

5*****+ excellent service, prompt and explained the corrections of the problem so that " Senior's" can understand. Highly , Highly Recommend this company for all computer needs. Thank You!

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

abcd TECH's reply
Thank you Rebecca!! It was great getting to know you and help with your computer 😊
Computer Repair
pro avatar
Ellen H.
Jul 6, 2017
·

Hired on Thumbtack

Hired on Thumbtack

The computers at the law firm where I work were in great need of care. I was tasked with finding someone for this mission. I Googled it of course...a gamble. Krista was the first to respond and has spent countless hours working out the bugs and bringing us up to date. No more bandaid fixes. What's more, Krista is so approachable and always at our beck and call. I'm a hero for finding her! Even my boss has her programmed into his phone. You can't go wrong with ABC Tech!
abcd TECH's reply
It has been great getting to know you and the staff. Work is hard enough without computer problems bogging you down. I'm glad I was able to take that frustration away. Thank you for taking the chance to hire me!
Computer Repair
pro avatar
Kathy H.
May 3, 2017
·

Hired on Thumbtack

Hired on Thumbtack

She has been trying hard to get the computer to work again after Microsoft tech booted the computer. I probably will call her again if I have problems. 😊
abcd TECH's reply
Thank you Kathy! So happy we didn't have to wipe the computer and could get it back up and running 😊.
Computer Repair
Credentials
Background Check

Crista Switzer

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Generally $75 an hour charged in 15 min increments. But, it depends on the job. If it’s something like replacing hardware or reinstalling windows, it’s a flat fee. NOTE: parts are a separate charge.

  • What is your typical process for working with a new customer?

    Listen to you and have you show me what's happening. Begin asking some preliminary questions and then dig into the problem. Once everything is fixed or setup, I make sure you are satisfied and don’t have additional questions.

  • What education and/or training do you have that relates to your work?

    I've worked in various technical roles for the last 15-20 years. 1. Help desk and desktop support for local and remote employee sites 2. Domain and application administration 3. Data analyst 4. Bachelor's in IT/MIS 5. A+ certification

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