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abcd TECH
abcd TECH

abcd TECH

Offers remote services
Offers remote services
$75
estimated cost


Select a service
Zip code
Computer issue

Responds within a day

Introduction: Empowering my customers to feel comfortable with their technology is my strength. Hiring me puts my 15+ year technical career at your disposal. Quick skill overview: 1. Virus and Malware removal 2. Parental control setup 3. Desktop Repair 4. TV input education 5. Data analysis 6. Communications specialist 7. Domain administration 8. Printer setup - wired and wireless 9 Software help (Social Media, Office, Email, Windows, Mac, etc...) Friendly, empowering technical education and support are available to you and your loved ones. Watching someone have their "Aha!" moment pushes me to constantly look for new ways to educate and communicate with my clients.
Overview

Hired 18 times

13 similar jobs done near you

Background checked

1 employee

5 years in business

Payment methods

Cash, Check, Credit card, PayPal

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Specialties
Computer issue

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Computer type

,

Reviews

Customers rated this pro highly for professionalism, value, and work quality.

Exceptional 5.0

17 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

Read reviews that mention:


Rebecca T.

Computer Repair

5*****+ excellent service, prompt and explained the corrections of the problem so that " Senior's" can understand. Highly , Highly Recommend this company for all computer needs. Thank You!
abcd TECH's reply
Thank you Rebecca!! It was great getting to know you and help with your computer 😊
Jan 21, 2020
·
Verified
Lori D.

Computer Repair

I got a direct answer from her with the comprehensive expertise of what I needed. Her response was very fast along with a full understanding of what needed to be done (unlike what I got from the other guys.") I have not had ANY problems WHAT-SO-EVER …everything is working great! I got my laptop back! Thanks to Crista!
abcd TECH's reply
Thank you for the awesome review! It was great working with you. I’m glad we got your documents back and your laptop working. 😊
May 5, 2020
·
Verified
Ellen H.

Computer Repair

The computers at the law firm where I work were in great need of care. I was tasked with finding someone for this mission. I Googled it of course...a gamble. Krista was the first to respond and has spent countless hours working out the bugs and bringing us up to date. No more bandaid fixes. What's more, Krista is so approachable and always at our beck and call. I'm a hero for finding her! Even my boss has her programmed into his phone. You can't go wrong with ABC Tech!
abcd TECH's reply
It has been great getting to know you and the staff. Work is hard enough without computer problems bogging you down. I'm glad I was able to take that frustration away. Thank you for taking the chance to hire me!
Jul 6, 2017
·
Verified
Kathy H.

Computer Repair

She has been trying hard to get the computer to work again after Microsoft tech booted the computer. I probably will call her again if I have problems. 😊
abcd TECH's reply
Thank you Kathy! So happy we didn't have to wipe the computer and could get it back up and running 😊.
May 3, 2017
·
Verified
Frank c.

Computer Repair

Nice customer service I would highly recommend her service Thank you
abcd TECH's reply
Thank you Frank!! It was great meeting you and helping you. 😊.
Apr 24, 2020
·
Verified
Credentials
Background Check

Crista Switzer

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Generally $75 an hour charged in 15 min increments. But, it depends on the job. If it’s something like replacing hardware or reinstalling windows, it’s a flat fee. NOTE: parts are a separate charge.

  • What is your typical process for working with a new customer?

    Listen to you and have you show me what's happening. Begin asking some preliminary questions and then dig into the problem. Once everything is fixed or setup, I make sure you are satisfied and don’t have additional questions.

  • What education and/or training do you have that relates to your work?

    I've worked in various technical roles for the last 15-20 years. 1. Help desk and desktop support for local and remote employee sites 2. Domain and application administration 3. Data analyst 4. Bachelor's in IT/MIS 5. A+ certification

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