FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
DISCOUNTS: 5% to 10% < Senior Citizens < Active Military PRICING FOR ALL OTHER CUSTOMERS: Prices are based on several factors such as project size, required preparation, specialized services, and costs of supplies. EXAMPLES OF PRICING FACTORS: < Room size < Standard versus heavy-duty preparations < Specialized projects, such as painting over wall color < Costs of paint supplies, such as brushes, rollers, paint, etc. < Types of furniture for relocation
- What is your typical process for working with a new customer?
PRIOR TO SERVICE I conduct an in-person evaluation to ensure I meet my customer's expectations and can offer a reliable service quote. DURING SERVICE I am open to feedback and will check-in with you. AFTER SERVICE I welcome any positive and/or negative feedback. Your input provides me the opportunity to offer quality services to my customers and ensure I 'WOW' each person.
- What education and/or training do you have that relates to your work?
I have worked in the fashion, furniture, and decorating industry for over 25 yrs. Throughout the last 30 years, I owned several businesses, and I was raised helping my family's businesses. I know customer service and pride myself on delivering my promises!