FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your home (bedrooms, bathrooms, square footage). You’ll receive an instant quote during online booking—no hidden fees, no upsells. We offer generous recurring discounts: 20% off weekly, 15% off bi-weekly, and 10% off monthly services. A card hold is placed 24 hours before your appointment, and you’re only charged after the cleaning is complete.
- What is your typical process for working with a new customer?
It starts with a quick online booking—just answer a few questions about your home and select your preferred date. For first-time clients, we provide a detailed reset cleaning to bring everything up to our professional standard. You’ll get confirmation and a checklist in advance, and we always follow up to make sure you’re happy with the service.
- What education and/or training do you have that relates to your work?
All of our cleaning professionals are vetted and insured,.