So, one afternoon I decided to work on my computer while I gaze out of the window. Needing to begin my day, I left briefly to shower. To my surprised, when I return it was storming, my window was open and I left my laptop open on my bench. My machine was rain upon for at least 15 minutes before I was able to attempt to dry it off. I contact Thumbtack, and Mr. Myers was the first to reply. I wasnt confident that my baby could be resuscitated, but I was willing to give it a try. Mr. Meyers not only replied promptly, he actually came to my house and picked up the machine, WOW! He was very transparent regarding pricing and his ability to bring my baby back to life. Lets just say my machine and I have been happily reunited, and I am thrilled to report that shes operating even better than before. Not only was Henry very professional, he was extremely nice as well; Mr. Meyers kept me informed throughout the entire process! I would recommend Mr. Henry Meyers without any reservations! Job well done!!!