FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard pricing is my typical hourly rate of $70 per hour, though sometimes I will quote a "whole job" price if it would be more cost effective for the client.
- What is your typical process for working with a new customer?
With most new customers it starts off with a phone call or visit, in which they explain the issue they are having and I determine the options and present them to the customer as I see them.
- What education and/or training do you have that relates to your work?
Microsoft Certified Systems Administrator 15 years experience.