Project was simple enough (for a professional): remove old deck and rotten wood from both balconies from a third-floor condo and install composite everywhere! Greg made it very simple for us, asking questions and taking into account our requirements. He proposed several models and showed us a few samples to give us a better idea. Every step was taken with his professional opinion in mind. He actually made it very easy for us: by email, SMS, phone calls, there wasn't a day without a back and forth conversation and Greg always made himself available. Once decided, we didn't have to wait long to receive a quote which was really reasonable. It took a total of four days for his team (his brother was also part of it) to beat the rain and finish both decks on time.
Result is fantastic! Greg really nailed it and my wife and I deeply thank him for the great outcome. He also scheduled a meeting with another person to have an awning installed (in progress). Soon enough, the whole family will be able to enjoy both decks for the rest of the summer, not feeling ashamed of the state of advanced decomposition in which they were before. Instead, we are now the proud owners of two beautiful balconies, thanks to him. Not to mention that they are now splinter-free, which makes it safer for our kids.
I wouldn't question Greg's professionalism for one second. He stands by his work and asks for feedback, which demonstrates the seriousness of his business. Combine this quality with great communication skills, you have here the perfect guy for the job. By the way, the condo association is currently working on a plan to have him come over and fix our window frames and trims. Once you find your carpenter, you don't want to let him go, do you?