62 Stedman St. Chicopee, MA 01013

Top Pro

Free on-site estimate

Zip code

Square footage to be tiled

Subfloor material

Tile type

Responds in about 1 hour

Review Summary

Exceptional 5.0

(87 reviews)

This pro demonstrates exceptional craftsmanship and attention to detail in flooring projects. Customers praise their friendly demeanor and professional communication skills. The pro consistently completes jobs within the estimated timeframe and offers fair pricing. Many customers express gratitude for the pro's ability to problem-solve and adapt to unique challenges. Overall, this pro exceeds expectations and leaves customers satisfied with their finished floors.

AI-generated summary of customer reviews

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Introduction

Hello, my name is William, I am a licensed fully insured flooring professional, I have been working in both the commercial and residential industries for over 25 years. I started as an apprentice to a master tile setter, and from there I branched out to the commercial field, where I have been for over 20 years working as a job-site supervisor. My experience there has taught me the importance of finishing a project promptly. If I had to pick one thing that makes me stand out, would be my attention to detail and my ability to listen to what the customer wants done without trying to upsell the project. I am a full-service installer, services include, Carpet, Sheet vinyl, All Types Of Laminate click-together flooring, and Hardwood. I also specialize in ceramic tile along with tile design Other services include shower and tub enclosure facelifts 275.00. Grout touch-ups, acid washing, cleaning up old caulking. I also do shower and tub enclosure partial repairs without trying to upsell you a new shower. Call for your free estimate today and let me help you reach your design goals. You can also find me on Networx. Hope to hear from you soon

Overview

Current Top Pro

Hired 121 times

Serves Granville, MA

Background checked

2 employees

24 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Featured Projects

380 photos

Natural Looking Laminate
Floor Installation or Replacement
Another Shower Rescue
Tile Repair

Specialties

Tile type

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Reviews

Exceptional 5.0

87 reviews

5

99%

4

1%

3

0%

2

0%

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0%

Read reviews that mention:

Hamed G.

2 weeks ago

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Hired on Thumbtack

William was an outstanding contractor! I initially reached out to him for a bath remodel, but he was very professional and honest in saying he's not licensed to handle the plumbing. When I realized he also performs flooring, I reached out to him once we were ready to have our LVPs installed. He did a meticulous job! All of the closet corners were handled perfectly. Even though I wasn't around to check on the progress he did a very high quality job. I definitely recommend him! He will not accept a job if he doesn't feel confident enough that he can do a great job.

Details: Bathroom • Tub or shower enclosure • 25 - 50 sq ft • Porcelain • No, but I will buy the tiles myself

Tile Installation and Replacement

Elen b.

Jun 20, 2024

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Hired on Thumbtack

William did very good job. He is a true professional. He installed one cohesive floor and we have one connected space without any interruptions ! He offered us to leave bed frames and it helped a lot with moving stuff around. I recommend him and his team

Details: Laminate • 751 - 1,000 sq ft • Carpet • I will purchase the materials • Home

Floor Installation or Replacement

Krystal C.

May 14, 2024

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Hired on Thumbtack

I recently had the pleasure of working with William and his son for the installation of vinyl luxury flooring throughout my home (including kitchen and bathrooms), and I couldn’t be happier with the results. The floors turned out amazing, with no issues. The direction/layout of the planks and staggered pattern they used created a seamless and sophisticated look throughout the house. William’s professionalism and pride in his work were evident throughout the project. From the outset, William was incredibly friendly and responsive. He answered all my questions thoroughly and proactively explained every step of the process, ensuring I felt comfortable and informed. His polite demeanor and cool personality made the entire experience enjoyable. If you’re looking for a top-notch floor installer who combines skill with exceptional customer service, I highly recommend William. Flooring: Modin Luxury Vinyl Plank by Flooret, Color: Nakan, Plank Size: 3.35” x 72”

Details: Luxury vinyl flooring • 1,001 - 1,500 sq ft • I have already purchased the materials • Home

Floor Installation or Replacement

Bridget D.

Mar 11, 2024

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Hired on Thumbtack

I had an excellent experience working with William. From the first phone call to the final stages of my project, I found him to be knowledgeable, attentive, reliable and meticulous in his work ethic. My tile repair project turned out to be much more involved than anticipated, and William was up to the challenge and devoted his time and talent to getting the job done right. I have every confidence that the work done has taken care of my water problem and I would highly recommend William to anyone that has a tile repair job. Great work ethic! Thanks William!

Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout • Porcelain

Tile Repair

Karen D.

Jan 28, 2024

·

Hired on Thumbtack

William was fantastic. He called back quickly, was accurate with his estimate, extremely fair priced. He did amazing tile work in our shower and wall repair and completed job within 48 hours. Great communication, work was beautifully and professionally done. Would definitely recommend him to others !

Details: Bathroom • Tub or shower enclosure • Less than 25 sq ft • Ceramic • No, I need the professional to buy the tiles for me

62 Stedman St. Chicopee, MA 01013's reply

Thank you, Karen, It was a pleasure working for you, and I was happy we solved the issue. Please feel free to pass my contact info to anyone who might need my services. Thanks again!

Tile Installation and Replacement

Credentials

Background Check

William Bergeron

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I'm a friendly, kind and meticulous individual who loves my work. I take great pride in all my jobs large and small.
What education and/or training do you have that relates to your work?
I went to school at Chicopee Comp. Worked as a chemical engineer for 15 years at textile mill in the same town until the company moved overseas. I was very fortunate to meet a master tile setter who took me under his wing. I worked with him for about 10 years. Then I moved to the city and got a job with a high volume commercial flooring company. There I continued my training in all types of flooring products and applications. Now I am a project supervisor, overseeing large commercial jobs in hospitals and schools.
How did you get started doing this type of work?
I started over 20 years ago as an apprentice for a very particular master tile setter. He's the one that installed my level of detail and my approach to customer needs. I moved into the city and hooked up with a very busy commercial flooring company and I've been with them for over 15 years.

62 Stedman St. Chicopee, MA 01013

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