Had a leak in my roof, Carlos was able to come by the same day to take a look at the leak. He corrected some trouble spots he found in my roof. The next day I let him know I was still getting the leak (which is understandable sometimes leaks are hard to find, like this one was).
He came back to correct the problem as soon as possible with another employee and found the leak, repaired it, and replaced the wood that had been rotting underneath for a very long time.
He didn’t charge me anything for the second visit. I was more than happy with his honestly and professionalism and will absolutely contact him again for any other issues. Once he starts a job for you he takes it seriously to finish it quickly and professionally.