Great service, knowledge and very professional!
My garage door stopped opening, after more than one months, 5 visits from three contractors, the door is finally fixed. The issue started with a broken Spring; however, due to the misdiagnose of the first contractors, I had to change the trolley, then finally the entire garage door opener. The installer of the garage door opener mis-configured the opener, the door would not seal at the bottom, he suggested me to get a new garage door to fix the problem.
To get a heuristic diagnose of the issue, I called Overhead Expert Garage Door. To start with, they provides a 2 hour window instead of a 4 hour window by the other contractors, this is very convenient given that I had to take time off work 4 times already to fix the garage. Robert from Rainier Garage Door called 20 minutes before arriving, arrived on scheduled, fixed all the issues that introduced by the two previous contractors and saved me more than 2K by not having to replace the door. He was very knowledgeable, quick and friendly. What a relieve of finally getting the door fixed after this long journey! I would highly recommend Overhead Expert Garage Door for my friends.