FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Honesty and transparency. We strive to provide competitive pricing to our valued customers, so we reduce fees to about a third of their original cost through our deep understanding of corporate pricing gained through our experiences.
- What is your typical process for working with a new customer?
We remain steadfast in our refusal to provide quotes over the phone. We charge a small fee to cover our expenses and time for the estimate. However, we waive the fee 100% if a customer hires our technician on the spot. Zo Plumbing pricing provides expert analysis of the situation and develops a meaningful connection with you.
- What education and/or training do you have that relates to your work?
Our technician has over 25 years of experience working in various corporate environments also certified with a Maryland Master Plumber/Gas Fitter license and various other county licenses. You can relax knowing that you are incapable of hands.