Demetrius has been a great help to my family in Washington, DC. First of all, whenever we called he either came that evening or early the next day. I know he was busy and he made a concerted effort to assist us quickly. Second, his professionalism is outstanding. He knows the area well and can pinpoint what rodents or bug issues are immediately. Third, he comes back to make sure the issues are resolved and if they aren't he works hard to complete the job in an unbelievably timely manner. Fourth, he is a lovely man, kind and thoughtful. I cannot recommend Demetrius enough. We are glad we found him and have recommended him without reservations to our entire block.