FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A retainer is required to secure a reservation, and payment plans are available. All events must be paid in full four days before the event.
- What is your typical process for working with a new customer?
Clients complete an online questionnaire providing basic details about their event. We follow up with a complimentary initial phone consultation, lasting up to 20 minutes. Clients can share pictures of their inspiration, and we also offer custom event decor design services. We provide a range of party packages. Most setups take 1-2.5 hours.
- What types of customers have you worked with?
We primarily work with individuals celebrating life, love, and various memorable occasions. Additionally, we have collaborated with Chic-fil-A, TJ Maxx, Love & Hip Hop ATL, schools, apartment communities, and restaurants.