FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If you need extras (wash dishes, vacuum cushions, window washing, etc) that is a separate fee from the cleaning. Ex: 1bd 1 ba without reoccurring service is $143.10. We offer discounts on weekly and biweekly services only. Occasionally we offer discounts during the holidays and for new clients.
- What is your typical process for working with a new customer?
If the customer usually gets regular house cleaning, they can just book on our website. If you never had house cleaning done, it is recommended that you book a deep cleaning. We do not remove debris, so any trash, boxes, etc, that is present needs to be removed before the cleaner can perform their job. We strictly do house cleaning, not debris removal. If the customer is unsure, we can schedule a free walk-through of the home and determine price from there.
- What education and/or training do you have that relates to your work?
All cleaners with us either has cleaned for a cleaning company or has their own cleaning company. Our cleaners are aware of the proper cleaning protocols. We even have some cleaners that make their own natural cleaning products.