RJ Painting & Home Improvement
About this pro
7 years in business
21 hires on Thumbtack
DO NOT HIRE! Sales team was incredible. Promised exceptional work. That wasn't what the actual painters delivered. They did not cover my furniture properly. Paint speckles all over my sofa. They cranked my heat up to 80 degrees. They used my bathroom sink to rinse their rags instead of using a shop vac to clean up the dust. The painters left my house a disaster. There are paint speckles all over my hard wood floors. I was promised a refund of $100 for the inconvenience. It's been 2 weeks with no refund nor a response from the sales manager.Apr 13, 2017
Quote was fair, living room/kitchen/dining room painted including trim & ceilings. They did a wonderful job. The painters were professional and seem to really enjoy what they do for a living. I will be using this company for future jobs for sure.Mar 15, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing system consists of per square foot range depending on the scope and condtion of areas to be worked on.
- What is your typical process for working with a new customer?We have a step by step process for every new customer. Once a new customer reachs out to our company thru online or phone or email they will be greeted by one our friendly professional sales people. Who will ask the customer to tell us about the work they need done and take detailed notes, and ask a series of questions to help us better understand the customers exact needs. Than we collect the customers contact information and set up a time for a free in home estimate with one our professionals skilled in the specific area of work the customer is looking for. Our in home estimates are detailed and we deliver you a exact price quote right at your home for the specific work your looking for. We dont need to take days to write up a estimate we understand your time is very valuable and our professionals have years and years of expirence in the home improvement industry. So there able to deliver you a professional detailed estimate very quickly. We there every step of the way to answer any questions or concerns the customer may have and keep them constantly up to date on the progress of the work. Right thru the follow up after the work has been completed to see how things went.
- What education and/or training do you have that relates to your work?All our companies employees have 10 plus years of expirence in the home improvement industry. Our production manager has over 30 years of experience. And our company has been running since 2011 with hundreds of satisfied home and business owners.