A recent Norton update was giving me a lot of issues over a few days and then sent me into a panic when it suddenly said free disk space went from 160 GB to 0.
First time using Thumbtack, Joao quickly responded to my post and showed up that night to pick up my computer for repair. He kept me in the loop on what was going on throughout the following day via text messages. He found a real and permanent solution to my problem and I now have a happy and healthy computer again!
Joao's service is fast, thorough and affordable. He truly understands computers and cares about making sure all of his customer's problems are resolved. I definitely recommend having Joao work on anyone's computer, and I plan to go to him with any issues I may have in the future.