By far, this was the BEST experience I have ever had with a repair/home improvement, and I have had many. This summer during one of the hottest weeks in Charlotte, our air conditioning went out. Mr. John Mullis came to look at our system, thoroughly diagnosed both the inside and outside units (heat pump/air handler) and provided us with ALL the information we needed to make the best decision.
I was pleasantly surprised that he was more interested in what OUR plans were and the direction WE wanted to go in with the repair/replacement rather than pushing us into something that may not fit our needs. He did not charge one penny for the diagnosis. He gave us different options/scenarios to choose from, and what we should consider about each.
John is very personable, trustworthy and all around great guy. We knew right away that we would not have to look for any other quotes or contractors. You can trust and believe that John more concerned about getting your repair done so you can be comfortable and happy, than he is about how much money he will make. He gave status updates throughout and worked tirelessly to get the old system removed, the new one installed and running by the end of the day. His work ethic and meticulous attention to detail are exceptional and he kept in touch to ensure everything was working as expected.
If you need high quality work done at a fair and affordable price, call John Mulliswe did and we will again in the future!