FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a $300 minimum for all events.
- What is your typical process for working with a new customer?
Inquiry: customer reaches out and we discuss their plans and ideas. We will make suggestions and come to the perfect solution. Proposal: We will send the customer a custom proposal. It’ll include their invoice/quote, our contract and the payment portal. We have a streamlined process, so everything can be signed and paid on that proposal. Also, that proposal can be modified and resent as many times as necessary. Before Event: Customer will receive payment and event reminders. The business is also available 24hours via text/email for any questions leading up to the event. Day of Event: We will arrive promptly at the time agreed upon and begin set up. We will collaborate with the client and ensure that they are okay with what we’ve created. We will then return for clean up if that is something the client wants.
- How did you get started doing this type of work?
My love for parties and event decorating.