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Extremely professional , knowlegable, and helpful. Don't be fooled by low-balled quotes. I was very pleased by the assistance received.
Thanks Dustin for your outstanding work installing our television sets. If we are in need of help in the future, we will definitely give you a call. Amos and Mary
Dustin is great to work with. He is extremely responsive and he knows what he is doing. He went above and beyond to help us out.
Great experience working with Gadget Guide. Sat down and helped give me practical advice and assistance on getting my multiple devices and iCloud settings sorted out before a long trip. Will definitely be doing a second session to continue the progress. Thanks so much!
I was in Charlotte, NC for our company event when I tripped on the power cord to my laptop. It had caused a problem with the box on the inside of my laptop so I needed some professional help. Not knowing anyone in Charlotte I went online and did a search for computer repair in Concord and that is how I found Leroy. I had no idea what I would find if it would be good or bad. I had also another problem with my computer that when Leroy called me I told him about that also. He convinced me that it may not cost much and he said that they have free pickup and delivery and that they also have free diagnostics. I couldn't believe all that. When he said free pickup and delivery I said even to a hotel and he said yes. Demond came and picked it up and said it many not take much to fix and he took it with him. The next day I called and Leroy knowing I was from out of state he had put a rush on it and called me and told me what was wrong with it and it was an easy fix and told me how to solve my other problem I was having. No one else had been able to tell me how to fix the other problem I had. Leroy brought my computer to our event and plugged it in and showed me that it worked and how to solve the other problem. It was all done for $40. I couldn't believe it. It would have cost me more than that to have it done at home plus I would have had to make 2 trips. One to take it to them and one to pick it up. Thanks guys you have one happy out of state customer. Renita Farrall
Great experience. Did a great job and went the extra mile to help me out in an unexpected incident! Quick, and affordable.
I've known Bobby Polk for many years and have much respect for his experience, knowledge, and professionalism. I utilize Polk Electric with installing LED lighting for my customers due to work quality and cost.
To start off Justin impressed me with his communication, follow up, and promptness. The project was to mount a 55" TV with external speakers over a corner fireplace. Justin came out the next day to take a look at the project providing feedback, ideas, and details of how he would accomplish the tasks. After we discussed everything he came up with a detailed quote that include everything (mount, cables, wires), all I had to do was pick the date/time for him to do the work. The day of the job he went back over the details of the job pointing out the placement for cable runs and outlets, to make sure we were in agreement. Once finished he made sure everything was exactly the same as when he arrived. I'm extremely pleased with his work and attention to detail. I highly recommend his services and will be hiring him again.
Robert is very knowledgable and worked hard to help me understand the problems and how he fixed them. He was courteous and very professional, and he scheduled our appointments to fit what worked best for me.
I use my personal computer for my business. It has to work or I cannot. I have 2 children that like to surf sights like Youtube, and play on-line games. When the kids use my computer, it will start to slow down. It will take longer to boot. I asked Terry Technology to help. Beth was able to quickly clean up my laptop and return it to efficient working order. She gave me the information that I needed to teach my kids smarter online behavior. She worked with me to set up a regular maintenance program to keep my laptop up to date and virus/malware free (so I can always work). All of this was done at a very reasonable price. I plan to keep using Terry Technology for all the computers in our house, and have them help set up a more secure wireless home network with storage for our electronic photographs and music.
Excellent customer service. He went above and beyond to ensure that I got exactly what I wanted. Very professional, he responds quickly and did a great job with the job that I needed. I would 100% use him again and I highly recommend him to anyone who is interested in his services.
he was here very soon after i contacted him. the computer is running must faster and i am happy. he cleared the system and i am grateful for the rapid response. great work and i should need him again he will be the first person i call
was on time very nice victor his helper was a nice man cleaned up everything and was patient with me about picking spot for tv only bad part was quote was $180. and it ended up $280.maybe it was because of the cement wall took long to drill into but i would use again
Dropped off a laptop started to freeze up and would not do updates or run my antivirus programs. He quickly diagnosed the problems and resolved my issues fast and at a reasonable price. I would use him again and recommend him
Austin is amazing. He gets straight to the source of the problem and immediately takes actions necessary to correct it.
I've worked with Melvin on various desktop support projects, he's a great worker and very reliable.
IT consulting: The world has defined IT consulting as being comprised of a breadth of services, from managing individual user accesses to securing servers and firewalls. At MTS, we define an IT consultant as a skilled professional who uses knowledge of the IT industry to help clients make the best decisions for streamlining operations and enhancing overall company profitability. By using a company's IT resources to further develop and promote business as a whole, we are able to offer clients well-rounded and financially smart solutions that they just cannot get with those IT firms that are obligated to promote certain products or services. At MTS, we have a comprehensive understanding of how all departments from accounting to human resources work, and we consider what jobs each of those departments have to do when we're spearheading a change or making product and service recommendations. The frightening truth is that there are dozens of IT professionals who take the cowboy approach and will install a program or a solution without seeing how it affects other already present applications and hardware. It is essential that your IT professional sees how all the pieces work together in the entire puzzle, not just one section of it. Otherwise, a new solution, which has cost your company a pretty penny, could adversely affect another business critical application. Networking - WAN, VPN, LAN, wireless: If the employees of a company are the heart and soul of an organization, then the network is the lifeline. A well-designed network provides your employees with access to the data needed for maintaining company financials, aiding in customer service and keeping your sales force at its selling best. Long-term consulting engagements: It's not a rare situation to want to move forward with a major IT project or undertaking. The problem, though, is that sometimes when these big projects come up, your IT staff is already maxed out, or you do not have the resources at hand. This is where MTS can help. We can offer long-term consulting engagements. MTS will provide a consultant of your choice, who can work inside your office on a specific project, until it is finished. Unlike simple project management, we will actually implement the project and train your staff on the new platform/application.
We do the following: * Fix computer issues, from software to hardware * Work with Microsoft OS like XP, 7, 8, and 8.1 * Scan and resolve virus, trojans, and rootkits that have affected the OS * Install Microsoft Office 2007 and 2013 * Build computers from bare bone tower to a full functional, working computer
We like to keep things authentic. Our tagline is who we are and how we operate: honor. It's all we understand. Our company absolutely loves to grow our clients into whatever they dream of becoming. We also back up our clients with certified IT services, as they grow. We know that we cannot come up with every great idea, so we've diversified into helping other brands skyrocket. If you like the straightforward, fun, nerdy, but understandable types, then you will love using us to achieve your goals!
From desktop/server, network, communications, support and monitoring, installation and design, and web and media, we want to partner with you to make technology work for you. If you have technology problems, we have solutions, or if you want to maximize your investment, we can help.
I have over 10 years of providing high quality customer support to very important and demanding customers. My experience in dealing with high level of demands has trained me to provide every customer, no matter of who they are, and what they need with the same level of high quality service.