FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do free estimates...I charge $50 per window if it's vinyl and $75 per hour per man for anything outside of that...(wood,metal cladding,etc...) I explain my procedure with clear details so there's no confusion on the price.. Pricing on windows/glass are dependent upon size and quote from my manufacture....
- What is your typical process for working with a new customer?
We set up a day for me to come and access your window/glass... I get sizes and explain the procedure of extracting and re-installing... I send in my measurements to my manufacture... They produce a quote... I write up proposal... I call/text and send a email if provided with estimate of job which includes windows/glass,material,labor and taxes... I require a NON-REFUNDABLE half down deposit before any materials are ordered and half on completion...NO REFUNDS after deposit is made Once deposit is cleared I order glass...It takes anywhere from 1-3 weeks for glass to be produced depending on style/type of glass... Once glass is ready I will contact you to schedule a installation date...
- What education and/or training do you have that relates to your work?
I use to travel the states doing commercial work as a subcontractor for the first 3 to 4 years of my career...I got tired of traveling all the time so I decided to solidify my career here in the Carolina's...I picked up a job and started to learn the residential aspect of glass,which made me versatile in my trade...I then developed enough knowledge and confidence to start my own business...