At Optimal Plumbing we believe in doing the right thing 100% of the time. We are committed to customer satisfaction and getting the optimal solution for each customer.
Overview
Hired 173 times
Background checked
License verified
8 employees
9 years in business
Business hours
SunClosedMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2022
2020
2019
Credentials
License verified
Plumber – Class I
License state: NC
Background checked
Passed by Aaron Grant on Feb 24, 2026.
Services offered
Drain problem
Clogs
Slow drains
Leaks (area known)
Leaks (area unknown)
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
152 reviews
5
93%
4
2%
3
1%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Robin D.
Jun 22, 2026
•
Hired on Thumbtack
Aidan arrived on time and was quickly able to diagnose the problem. He gave us an estimate and was able to complete the work right then.
Details: No, repair is not urgent • No, the building is not currently flooded • House
Plumbing Pipe Repair
Andi D.
Dec 17, 2025
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Hired on Thumbtack
Amazing team and efficient. They quickly diagnosed the problem, found another and fixed everything within 2 hours. I'll be using them for future projects.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • House
Plumbing Pipe Repair
Andrelisae R.
Dec 22, 2025
•
Hired on Thumbtack
Optimal was able to get me scheduled for the same day to come out and check my pipes when I woke up with no hot water at 6am. The tech was professional, helpful, and on time. I highly recommend them and have already told a coworker about them already
Details: Yes, repair is urgent • No, the building is not currently flooded • Other pipe issue • Water heater • House
Plumbing Pipe Repair
Robert B.
Jul 6, 2026
•
Hired on Thumbtack
Showed up on time and tookcare of business quick! I really appreciate them being able to work with my schedule and be flexible with me moving in. I got my water heaters expansion tank replaced, and fixed a few other items on the heater. Would definitely hire again, fantastic team!
Details: Repair • Leaks • Electric tank • Other room • House • Owner
Water Heater Repair or Maintenance
Mya A.
May 13, 2026
•
Hired on Thumbtack
Service person arrived on time and quickly identified and repaired our drain to fix the backup issue in our dishwasher. Would hire again
Plumbing Drain Repair
FAQs
What is your typical process for working with a new customer?
Our process for working with new customers is to meet them, assess the situation, and provide them with as many viable options as their problem may have. Some people want the nicest things for their forever home and sometimes I am dealing with a landlord who wants the industry standard done to get the tenants back up and running. We like to review all options and find the optimal solution for each client and their home.
What education and/or training do you have that relates to your work?
I have acquired my P1 unlimited plumbing license, Level 4 septic installation/repair license in the state of NC.
How did you get started doing this type of work?
I am a third generation plumber/water treatment technician. My Grandfather was into water treatment and my father has a business doing solely water treatment in another state now.
