What is your typical process for working with a new customer?
I first schedule a consultation. There we go over the process, talk about goals, determine needs, and determine if we are a good fit to work together.
What education and/or training do you have that relates to your work?
Yes! I constantly attend classes, above and beyond required continuing education classes. I need to be up to date on any regulatory changes that can affect my industry and my clients.
How did you get started doing this type of work?
I spent 17 years in Banking and Finance. I decided to find something new after working for 4 different banks in 6 years. After some soul searching, I chose to attend real estate pre-licensing classes. Haven't looked back.
What types of customers have you worked with?
Home buyers account for 60% of my business, home selling about 40%.
Describe a recent project you are fond of. How long did it take?
I go above and beyond for my clients to make sure they are satisfied with their transaction. In a recent transaction (I was representing the buyer), I made sure that repairs to a home were done properly. When finding out they weren't, I contacted a licensed contractor to quote the cost to fix it and then required the seller to pay to have it done properly.
What advice would you give a customer looking to hire a provider in your area of work?
Ask a lot of questions. Make sure they are a full time agent. Ask about their stats: How many homes have you sold? What are your average Days on Market? What is your service guarantee? Make sure they have a detailed plan to get your home sold or to find a home for you.