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Find a house cleaner near Rocky Mount, NC

Find a house cleaner near Rocky Mount, NC

5 near you

Find a house cleaner near Rocky Mount, NC

5 near you

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Top 5 House Cleaners near Rocky Mount, NC

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What should I ask a house cleaner or maid before hiring them?

There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:

  • How much do you charge?
  • How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
  • What is your past work experience? Can I see a list of references?
  • Are you accustomed to working with different home or apartment types and sizes?
  • Can you work with children or pets in the house?
  • What types of cleaning products do you use?
  • Do you bring your own cleaning supplies and products?
  • How often can you clean my home?
  • Is there anything you recommend I do (or don't do) to my home before you arrive?

For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.

How often should you have your house cleaned?

The frequency you should have your house cleaned depends on several factors, and the best professional house cleaner can give you a rough estimate of costs so you can budget how often you need someone to clean your home. 

Daily house cleaning may be necessary if you have a home with a large number of bedrooms with young children and kids, although other homeowners may benefit from weekly house cleaning. A weekly cleaner can clean the bathroom, kitchen, do laundry, vacuum and mop. An occasional deep house cleaning is most beneficial for people who have recently renovated a home or are looking to do a spring clean. 

Reviews for Rocky Mount house cleaners
Stephanie M.
I, Katherine Lucas, am very pleased with the Olga Cleaning Service. I had to drop Merry Maids because most of the workers didn’t know how to clean. Also much that goes into thorough cleaning, they did not do. One example is that they didn’t clean trash cans in the bedrooms and baths. My daughter went online and found the Olga Bautista Cleaning Service. She was highly impressed with her rating and the interview. I am also extremely happy with the service. Olga is the owner and works where the cleaning is done. She and her workers are warm and caring which makes our relationship great. They do very good work. They take the necessary time needed to clean and are not being pressured by the office to get to the next job. So for, they are on schedule. From a rating from 1-5 and 1 being the highest, I would rate them Number 1. I know how to clean house but I am not physically able to clean. Also I have had cleaners to come in over fifty years. Olga’s service is the best and I highly recommend her cleaning service.
Smart CleaningSmart Cleaning
Elizabeth L.
If I could give zero stars, I would. Firstly, came in house after knocking one time. Which I can excuse that cause I thought maybe they usually clean houses with the owners gone. Came in. Had 2 rooms, kitchens and living room with 2 bathrooms for them to clean. One of the rooms I wanted them to clean was my kitchen. The first thing they ask me “do you want me to clean the dishes?” Um of course??? That’s part of cleaning the kitchen right? Well I had to get food for my kids. I left came back almost hour later with 100$ the floors were looking good so I thought let me just give them the money cause I thought they were just starting. Came back like 30 minutes later and they were gone. Went in the house my rug was not vacuumed, had glitter strings from Christmas still there. And then I went in the kitchen see my dishes, my dishes had brown stuff still in it from oil I’m guessing. Went up stairs and the bathroom was looking good, so I went to my downstairs bathroom. My bathtub wasn’t even cleaned out. Everyone know wen you clean a bathroom the bathtub is part of that. so I’m angry, I send a pic of my dishes to Tiffany and ask her would you drink out of that? Didn’t answer the question. Saying she didn’t wash the pots cause I said “only do the dishes in the sink.” Yeahhhhh righttt. “Do I do the dishes?” “Yeah, only do the dishes in the sink.” Make since right? No. My microwave wasn’t cleaned out, still had butter from popcorn. I asked “why didn’t you clean the microwave?” She said “we cleaned it. We don’t clean behind it cause that’s moving stuff and that’s DEEP cleaning.” I said hmmm okay. Maybe that’s true. Then I looked at my stair rails and asked “why didn’t they dust my rails?” I could clearly see they had a duster with them when they came. Her reply “that’s deep cleaning” my reply “why? You aren’t moving anything?” The only thing I liked was about the cleaning service was the floor, moped and swept, excluding the rugs. And the bathroom upstairs. The kitchen table was wiped down, the kitchen sink wasn’t cleaned out after they cleaned the dishes, the counters still had something from breakfast on it, my rugs were not vacuumed, bathtub wasn’t cleaned out. Another thing is that they left dishes on the side of the sink, that’s why brought up the whole you said do the dishes only in the sink. Really you couldn’t clean 2 dishes on the sink cause they weren’t on the sink??????
Tiffany's cleaning serviceTiffany's cleaning service
Toni T.
After a mini remodel including tile, grout, layers of dust I called Tidy to clean so that I coukd finally move into my new home after 3 weeks in the hands of a messy contractor. These folks are Miracle workers. They arrive in time, brought everything that was needed to complete the job in a timely fashion. I was SO impressed with how they worked: they put their heads down and each fervently dove in to cleaning different parts of the house - no chitter-chatter, no bantering back and forth while cleaning- they WORKED. I was do imoressed I rebooked with them at the end of this first appointment, when I had initially only planned a 1-time cleaning. I may have them clean regularly as I’m not sure I can keep it looking this great with my busy schedule. Excellent Job, you guys!!! Thank you looking forward to next! Toni T. - Rocky Mount, NC
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