House Cleaning

Find a house cleaner near Rocky Mount, NC

Find a house cleaner near Rocky Mount, NC

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Top 7 House Cleaners near Rocky Mount, NC

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

How much does it cost to deep clean a house?

Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:

  • 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
  • $300 for a 3,000-square-foot home.
  • $25 per hour per worker for deep-cleaning services.

What should I ask a house cleaner or maid before hiring them?

There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:

  • How much do you charge?
  • How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
  • What is your past work experience? Can I see a list of references?
  • Are you accustomed to working with different home or apartment types and sizes?
  • Can you work with children or pets in the house?
  • What types of cleaning products do you use?
  • Do you bring your own cleaning supplies and products?
  • How often can you clean my home?
  • Is there anything you recommend I do (or don't do) to my home before you arrive?

For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.

What is included in a deep house cleaning vs. a basic house cleaning?

A basic house cleaning typically includes tasks like carpet cleaning, wiping countertops, taking out the trash, doing the laundry and washing dishes. A deep house cleaning is a much more involved process, where all aspects of the home are given full attention for a cleanout. In a deep house cleaning, the cleaners will wet-wipe everything from door frames to light switch plates, making sure to also clean walls, windows, air vents, ceiling fans, furniture and more.

How do I prepare for a house cleaner?

There are several things you can do in preparation for a house cleaning to improve the efficiency and quality of the job. If you’re unfamiliar with a cleaning service, hiding and locking away any obvious valuables lying around can offer great peace of mind.

Depending on the preference of the cleaner, you may need to lock up your pets before the cleaners arrive. Washing dishes and decluttering the house allows a house cleaner to do their job more effectively. And leaving special notes for the cleaners about certain areas in your home that need attention is also helpful.

Ask house cleaners near you about their tips to help you prepare for their services. 

Reviews for Rocky Mount house cleaners
Tonia V.
Excellent work. I needed a deep cleaning for my house. Crystal and her mother were so friendly and professional. I was amazed how great my house looked and smelt so clean and fresh. Loved that they sanitized every room. I will be using her service again.
Crystal Clean Organizing LLCCrystal Clean Organizing LLC
Larry S.
Sparklean did a fantastic job!!! I will be using them again. Very Thorough in all cleaning aspects. Now my house is Move in ready!!!!
Sparklean CleaningSparklean Cleaning
Kendra N.
Maria and Co. did a very good deep cleaning in the kitchen and bathroom of my house. I plan on using them again as well as recommending them to others.
Maria’s HousekeepingMaria’s Housekeeping
Terry A.
I hired Tiffany and her team for a deep clean of my home. With my busy schedule, I am unable to keep the house as clean as I would like. From the first message, Tiffany was professional and punctual. Her team was able to work me in within a few days of my initial contact and even showed up a few minutes earlier than scheduled on appointment day to get started. I work from home and I barely knew anyone was even here cleaning! They cleaned from top to bottom and it looks amazing! I was so pleased that I have signed on for regular cleanings. So worth it! Don't hesitate to call and start with this amazing group of ladies!
Tiffany's cleaning serviceTiffany's cleaning service
Elizabeth L.
If I could give zero stars, I would. Firstly, came in house after knocking one time. Which I can excuse that cause I thought maybe they usually clean houses with the owners gone. Came in. Had 2 rooms, kitchens and living room with 2 bathrooms for them to clean. One of the rooms I wanted them to clean was my kitchen. The first thing they ask me “do you want me to clean the dishes?” Um of course??? That’s part of cleaning the kitchen right? Well I had to get food for my kids. I left came back almost hour later with 100$ the floors were looking good so I thought let me just give them the money cause I thought they were just starting. Came back like 30 minutes later and they were gone. Went in the house my rug was not vacuumed, had glitter strings from Christmas still there. And then I went in the kitchen see my dishes, my dishes had brown stuff still in it from oil I’m guessing. Went up stairs and the bathroom was looking good, so I went to my downstairs bathroom. My bathtub wasn’t even cleaned out. Everyone know wen you clean a bathroom the bathtub is part of that. so I’m angry, I send a pic of my dishes to Tiffany and ask her would you drink out of that? Didn’t answer the question. Saying she didn’t wash the pots cause I said “only do the dishes in the sink.” Yeahhhhh righttt. “Do I do the dishes?” “Yeah, only do the dishes in the sink.” Make since right? No. My microwave wasn’t cleaned out, still had butter from popcorn. I asked “why didn’t you clean the microwave?” She said “we cleaned it. We don’t clean behind it cause that’s moving stuff and that’s DEEP cleaning.” I said hmmm okay. Maybe that’s true. Then I looked at my stair rails and asked “why didn’t they dust my rails?” I could clearly see they had a duster with them when they came. Her reply “that’s deep cleaning” my reply “why? You aren’t moving anything?” The only thing I liked was about the cleaning service was the floor, moped and swept, excluding the rugs. And the bathroom upstairs. The kitchen table was wiped down, the kitchen sink wasn’t cleaned out after they cleaned the dishes, the counters still had something from breakfast on it, my rugs were not vacuumed, bathtub wasn’t cleaned out. Another thing is that they left dishes on the side of the sink, that’s why brought up the whole you said do the dishes only in the sink. Really you couldn’t clean 2 dishes on the sink cause they weren’t on the sink??????
Tiffany's cleaning serviceTiffany's cleaning service
Toni T.
After a mini remodel including tile, grout, layers of dust I called Tidy to clean so that I coukd finally move into my new home after 3 weeks in the hands of a messy contractor. These folks are Miracle workers. They arrive in time, brought everything that was needed to complete the job in a timely fashion. I was SO impressed with how they worked: they put their heads down and each fervently dove in to cleaning different parts of the house - no chitter-chatter, no bantering back and forth while cleaning- they WORKED. I was do imoressed I rebooked with them at the end of this first appointment, when I had initially only planned a 1-time cleaning. I may have them clean regularly as I’m not sure I can keep it looking this great with my busy schedule. Excellent Job, you guys!!! Thank you looking forward to next! Toni T. - Rocky Mount, NC
Tidy Head To Toe CleaningTidy Head To Toe Cleaning
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