House Cleaning

Find a house cleaner near Shelby, NC

Find a house cleaner near Shelby, NC

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What are the different types of house cleaning services I can get?

There are several services offered by professional house cleaning companies, each suited for a different purpose. These services include:

  • Standard cleaning, which is a basic cleaning typically done on a weekly or monthly basis;
  • Deep cleaning, which is a detailed cleaning with more intensive work than a standard clean;
  • Move-in and move-out cleaning, which is a detailed service preparing a home for residents moving in or out;
  • Green house cleaning, which is a service that uses eco-friendly cleaning supplies and products. 

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time services.

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

Reviews for Shelby house cleaners
Raj M.
Really amazing work! Cleaned and organized my house!
Go Clean Maid Services and Hardwood FloorsGo Clean Maid Services and Hardwood Floors
Lisa D.
I am always hesitant to hire a house cleaner because most of the time they don’t really clean! Karina is FANTASTIC! Do not think twice about hiring her! She worked so hard for me and cleaned everything! I would check on her and say could you please get.... and she has already done it! I have asked her to come clean regularly for me!! You will not be sorry if you hire her, my house is SPARKING! I have one less thing to worry about now I can come home and truly relax! Yay I have a clean beautiful house! Thank you Karina!
Lisa M.
I was away taking care of my mother for a couple days and when I got home, my house was a mess. The job these amazing women did was outstanding! Above and beyond what I expected. I would highly recommend them to anyone wanting regular cleaning or a deep clean! In fact, I was so impressed, I hired them for weekly cleanings!
H&T Cleaning Services LLCH&T Cleaning Services LLC
Breianna C.
House was clean when I got home! I needed someone quickly and she came from a pretty far distance, worked with me on the price, and was on time. I would highly recommend.
Uniquely Serviced LLCUniquely Serviced LLC
Babb A.
They did an amazing job helping me clean up after we recently moved. The house smelled good and looked so much better. They cleaned my baseboards and fridge and helped me catch up on some of my cleaning & deep cleaning. Being a pregnant mom of a toddler I am very grateful they responded and scheduled me in so quickly. If I ever need help again I will give them a call. I highly recommend.
Kelsey D.
Bee came and cleaned my house for me on fairly short notice! When I got back from work my house was spotless, even places I wouldn’t have thought of! It was so nice walking in and not have to do a bunch of chores. She even did several baskets of laundry for me which was a HUGE help! Looking forward to having her back again.
Bee’s Cleaning ServiceBee’s Cleaning Service
Natalya M.
I worked with several professionals over the years but Angela and her partner are the best so far.Girls cleaned my house not just in the middle where you can see but around and under. Things was years behind my furniture and they recovered it 🤦‍♀️ they didn’t cut the corners and cleaned like they would clean their own home. Even knifes and other items on my countertops were cleaned and no one ever did that before. Usually they clean countertop but not items on it. For the first time my floor was moped, washes and not dump cleaned. Wow I’m very satisfied with them. Highly recommend to anyone who seek quality cleaning. Thank you Angela for your work. I look forward to see you again!
Ângela PazÂngela Paz
Angel M.
If I could give more than a 5 star review I would gladly do so. What a wonderful job they did for me and deep cleaned like no other. The ladies were very professional and worked until the job was complete. I wish I could bottle up all the good smells as my house smelled so clean and fresh. I will definitely use them again and will tell all my friends!!!
Go Clean Maid Services and Hardwood FloorsGo Clean Maid Services and Hardwood Floors
Natalya M.
I tried several people before I met Nancy, now for the past few months I use them by weekly and will continue do so. I’m very pleased with the way they are clean and they do it each time and better since they know my house by now. I highly recommend them to anyone who looking for professionalism. Love you girls! Thank you and see you soon.
Flores Nancy Cleaning ServicesFlores Nancy Cleaning Services
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