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Basement Waterproofing - Basement Wall Crack Repair -
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- Julie A.
I called Structure Pros because they were offering free crawl space inspection. They came out and I showed them the interior of the home and pointed out the sagging / uneven floors and told them I was noticing a musty odor. They went under to inspect crawl space. They informed me that the sagging floors were due to the floor joists being overspanned and undersized. They suggested jacking floors and installing concrete footings, with steel jacks supporting the load bearing beam. They explained that the musty odor was a result of moisture in crawl space and suggested I have a crawl space vapor barrier installed with a french drain around the perimeter and to make sure to keep foundation vents open for proper crawl space ventilation. I told them that whatever we decide to do I wanted permanent crawl space solutions, because my home was in historic downtown Wilmington and I intended to retire there in Wimingtons historic district. Then they suggested crawl space encapsulation, explained it was basically a sealed crawl space and suggested with a crawl space dehumidifier it was the best system for permanent crawl space solutions. They installed the floor jacks, load bearing beam and steel adjustable floor jacks. With a pier and beam system. They proceed to encapsulated crawl space. and install dehumidifier. I was very pleased with their work, the squeaky flores were repaired. There was no more crawl space moisture, it was great crawl space solutions. I am very happy with Structure Pros quality crawl space repair and they threw in a pump basin in case I ever had problems to water intrusion in a storm that sump pump installation would be quick and easy and that if I covered the sump pump cost they would come back and install sump pump. I would gladly refer friends and family to Structure Pros crawl space and foundation repair in Wilmington nc. Thanks!Nov 2, 2020Structure Pros's reply
Julie, Hope you're having a great day! I'm very pleased that you're happy with the work we performed for you. No more odor or squeaky floors. If you ever have a problem let me know and we'll be back immediately. I wish the best for you and your family. Thanks!
- Steven B.
We hired Structure Pros to provide a free basement inspection. They inspected the interior basement walls and exterior basement walls. I noticing them checking the floor system with a moisture meter. In essence Structure Pros provided a home inspection for me while they were there. When they were done we sat down to discuss an affordable basement repair solution. They ended up fixing basement wall cracks with a carbon fiber mesh and epoxy with fasteners at the top and bottom of basement walls. It was a affordable basement crack repair solution. They installed basement wall channels leading to a pump station, they installed a basement wall membrane and a dehumidifier. I no longer have seepage in basement walls and I'm very satisfied.Nov 2, 2020Structure Pros's reply
Steve thank you very much, I'm very glad you're satisfied and if you have any problems give me a call and we'll come right out same-day. I wish the best for you and your family. Thanks!
- What should the customer know about your pricing (e.g., discounts, fees)?Customers should know there can be site unseen structural issues we may run into completing Structural Repairs
- What is your typical process for working with a new customer?Our typical process is to ask potential clients if they have a structural engineers report or home inspection report and any possible pictures of the areas in question to educate us on what needs to be done and make sure the client knows approximately the cost of crawl space repair or the cost of foundation repair.
- What education and/or training do you have that relates to your work?Our staff are usually trained by starting off as apprentices with our highly skilled craftsmen