FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Everyday 15% discount for Veterans, Military, and First Responders! While I'm a firm believer in quality being the highest priority, I also understand that there are budgetary concerns at times. I am committed to using a consultative approach to ensure every customer is offered the best value possible. So, if you have concerns with any detail in my quote please say something! I am always willing to work on ensuring you leave every interaction happy.
- What is your typical process for working with a new customer?
My philosophy is all about whatever makes you the most comfortable. Ultimately, I'm here to serve you and your repair needs. So, I maintain a highly consultative and flexible dialog with any client (new or returning) to ensure every customer feels valued and supported.
- What education and/or training do you have that relates to your work?
Growing up I was the oldest of 5 children in a single income household. When I was 8 years old my parents moved all 5 of us to New Hampshire and into an old farm house built in 1832. Needless to say, my training on home repair escalated early and very quickly! Throughout my entire young life I "helped" my dad slowly restore our families home. If you can imagine something that needed to be fixed, we probably did it! Oh sure, it wasn't alway fun - and we made plenty of mistakes, but the lessons I learned during this time carried me into my adult life with values that I wouldn't trade for the world. After graduation I enlisted in the Army, and rapidly learned the importance of adaptability. I was developed into a an individual who can solve problems by thinking outside of the box, rolling up my sleeves, and put out some old fashion hard work...All things my dad prepared me for from the start. So, I don't have any formal training or education in this field. However, my experience has prepared me to take on any project you may have. I guarantee it!