While they weren't able to fix my printer, it absolutely wasn't their fault. HP dropped support for this 3-year-old (!!) device, & if the needed part *could* have been obtained, it would have taken more labor than it was worth to do what should have been a simple repair; these consumer printers aren't designed to be repaired - they're designed to be thrown away & replaced. It's not just HP - it's all of them. That's just the state of the industry. However, GnG was extremely knowledgeable & professional; they were also very good at communicating with me between our initial contact & the appointment, answering all my questions promptly. They were able to diagnose the problem & point it out to me in a way that made sense. At least having the mystery solved gave me some satisfaction. Even though their policy was that there was no charge if they didn't fix it, I was so impressed with their knowledge & professionalism that I didn't feel comfortable with that, & I insisted they accept a portion of the quoted price for their effort. I would definitely call them again for any computer/tech-related issues.
The team showed up on time. The work they did mounting my T.V. was done very professionally. The team showed us how to use my new t.v. I would definitely recommend them to anyone who needs assistance with their wall mounting. Thanks again gentlemen 5 star service all the way :)
Jayan and team's work is fabulous . they will make you happy with their work and prompt response. I had to take help from them when i had issues with my laptop. they came down to my home and tried to put the things in place at least to make sure that my work continues.
More Importantly they charged reasonable amount for my laptop service.
I really love to get their support even in future if there is any issue with my laptop.
I had a micro sd card for my phone quit on me and within an hour of posting on thumbtack I had a response from John about recovering the data. I had already had the help desk at the university I attend attempt to recover the data, but was told it was a lost cause. John used multiple software programs to get many more of my pictures than I thought possible within a few hours. John was accommodating of my schedule and very professional and courteous. I highly recommend JB's Computer Repair & Consulting for your data recovery needs.
MorTech Computers provided exactly the service I needed. After my initial problem was successfully addressed I discovered that several non-computer (but definitely “techy”) problems I was having could also be addressed. The price was exactly as quoted. I highly recommend this company.
Was looking for a professional to assist me with a repair to my MBP. I work in IT, and am attending training and need my laptop, so I am familiar with hardware however have limited experience fixing my own MBP. I had just repalced the display assembly and HHD for a SSD and the screen went black. Mr.Marone listened to me and rather than having me come down to do a costly diagnosis to fix a simple problem he made a suggestion that I check for kinked cabling. I found the issue causing my screen to go black, a lose cable. He saved me hundreds of $$ and a lot of time. The next time I have an issue that is beyond my own capabilities, I will seek him out as a trust worthy individual who is highly technical and good at his work. Thanks Mr. Marone for your help and I will not forget you!!
The job could not have gone more perfect. My contractor cancelled last minute for a job that needed to be done before Christmas as it was a gift. I hired Al over the phone as I was desperate and he came over right away. I was extremely nervous and worried he may try and over charge due to the circumstances and my need for immediate assistance. He had no reviews for me to read and I have had a few bad experiences with contractors in the past. Al was polite, clean, neat and treated my home as if it was his own sweeping and vacuuming as he went along. I was only planning on having him do the hard labor and I was going to finish the rest on my own. Al was a very pleasant find and I will be referring him to anyone I know who needs a contractor. He did not over charge and went above and beyond to help finish the entire job for me.
Prompt , very courteous, flexible, understands spanish, and very knowledgeable. He is worth every penny in gold. He has knowledge of his craft, and of other types of repairs. Sewage, Plumbing, Electric, Drywall, Flooring installation. I will be using his services for quite some while.
Joe is the kind of person you want when you need help with your computer or computer network; skilled, reliable, thorough, but also friendly, easy to understand and focused on doing a perfect job! I would recommend Joe to anyone who needs computer repair, networking, backup, or anything else related to computers. If you own a business, you can count on Ultimate Computer Repair to keep your technology working and at the cutting edge.
Mounted our floating media console with a lot of care and attention. Was very punctual, professional and got the job done perfectly. Would 100% work with Shawn again in the future if I needed any help around the house - endorse highly!
Jason was amazing and the level of service was truly amazing. I live on a 5th fl walkup and he came at 10pm to fix my computer. Such great value, knowledge and nice person to utilize. It's apparent that he loves what he does and as a customer, I'm reaping the benefits of his work. I'm definitely going to recommend him here on Thumbtack as well as refer to colleagues, friends and family. Even my technophobe hubby who could care less about computers could notice his quality work and thanked me for finding someone like him to fix our computer. Hire him, you won't regret it.
Highly recommended, great communication with the best personal support is what to expect along with the exceptional service. saved my computer and saved me money how can you beat that. Thanks so much !
Very friendly and sincere. Alex helped me navigate my laptop's hardware issue through his expertise with computers. The job took a short amount of time and I now have a working computer. Overall I'd say I'm satisfied with the exchange. I would recommend.
It is now twice I’ve used Armelia’s services and the experience is nothing but stellar! Sean patiently walked me through all my home automation options and suggested the best configuration.
I had considered trying to install the Nest devices myself, but with Sean’s package deals it actually ends up being cheaper and you can’t put a price tag on having someone to rely on for support down the road. Plus, it turns out one of the thermostats wouldn’t connect via WiFi and I can’t imagine the hassle it would have been to troubleshoot and then send it back for an exchange, but Sean simply replaced it immediaely without second thought.
Until you experience having control of your front door and thermostats, you truly cannot appreciate the convenience. And then add onto that a security system, and you have the extra assurance your family is safe with the convenience of remote monitoring.
I met Duncan during the initial stages of construction of my company's Short Hills, NJ office. As we all know, a new office means all new IT and vendors. I had a lengthy "to-do" list and a short amount of time to get my office up and running. Duncan went above and beyond to set everything up in my office from the phone system, cable and internet, security system, and more. He was with us every step of the way to make sure my employees were trained on how to use everything, and even made trips to the office when we needed any IT related support after all the set up was complete. We know we can continue to count on Duncan for any IT related issues now and in the future. My entire office would recommend him to anyone seeking out his services.
Jehad is by far the most helpful and professional tech support that I've ever had the pleasure of working with. He helped me through a very rough problem and his professionalism and pride in his work was evident the entire time. He went above and beyond what is expected, and from my experience with him I will use him again and would recommend hiring him for anything you've got.
He literally saved me from a terrible situation and salved a massive amount of vital work data and a vital work machine.