We had a clogged drain in the kitchen. The kitchen is in the process of remodeling, so the sink was not there and no water to flush down the drain. I communicated with Jason via text messaging, sending him pictures and voicing my concerns. He answered all my questions very patiently even before arriving for the job. At the job, he was very professional and careful. He cleaned the drain, used the camera to check it, and cleaned up after he was done. He said that he warranties his work and we can call him back if anything goes wrong after the sink is installed. (The sink has not been installed yet, as of today.) We are very satisfied with his service and will be calling him again for future projects.