What is your typical process for working with a new customer?
Gather info either via phone or email to understand what their needs are. Offer suggestions to help them be able to relax and enjoy their event, leaving the details and all the worries to us.
What education and/or training do you have that relates to your work?
Over 20 years experience in the restaurant/hospitality industry, on everything from private events to weddings and more.
Do you have a standard pricing system for your service? If so, please share the details here.
Every event is priced according to the customer's requirements.
How did you get started doing this type of work?
My parents were in the restaurant business, so I went to work in the same industry in several facilities. I later became employed in a corporate sales group, and my responsibilities included event planning, travel services, decor, meal plans, lodging, etc.
What types of customers have you worked with?
Customer base has included weddings, anniversary parties, religious events, baby showers, social/retirement parties, and corporate party functions.
Describe a recent project you are fond of. How long did it take?
A fund-raising event that was a year in the planning. The event entailed marketing, publicity, connecting with local businesses for donations, scheduling entertainment, and day of coordination.
What advice would you give a customer looking to hire a provider in your area of work?
Look for experience, knowledge of event planning and decorating, detail-oriented, a sharp eye for creativity, and an ability to understand what YOU want to achieve. Find someone who can think outside the box, and have contingency plans in place for the "what if's". And above all, someone who thinks of YOUR budget as "their money".
What questions should customers think through before talking to professionals about their project?
Gathering a proposed guest list and having a menu idea is key to determining the type of facility they'll want to look at, no matter what type of event they're planning.