FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to offer the best solutions within your budget. We pride ourselves on having no hidden fees and offer free on-site quotes. Our immediate availability means we diagnose and quote the same day you call us, ensuring efficient and upfront service. Ask about our flexible payment options, including credit cards, Apple Pay, and more.
- What is your typical process for working with a new customer?
From the moment you contact us, we guarantee same-day service. Our team will arrive at your location, assess the issue, and provide a comprehensive quote on the spot. If you approve, we're ready to commence work immediately, ensuring a swift and satisfactory resolution to your garage door needs, all in one visit.
- What education and/or training do you have that relates to your work?
Our founders hold degrees in economics with a specialization in real estate, bringing over a decade of project management experience and a deep understanding of customer needs. Our technicians are extensively trained in all aspects of garage door services, from installations to repairs, ensuring expert service across the board.