7. R & J Contracting Services / West Penn Moving
- 5 years in business
- 21 hires on Thumbtack
- Serves New Castle, PA
"Hired Richie to put together one those crazy complicated swing set for my son's BDay. He got back to me within 24 hours with a quote and we settled on a day. He showed up exactly when he said which I personally think is very important. He said this would be his first rodeo putting one of these together. If the company had shipped the right bolts, he would have had it up in 1 day which was fantastic. Everyone in my neighborhood has one of these things, and I have seen them sit on the lawn for a week while people try and figure out how to put them together so I was truly impressed he was able to do this. Richie also got 2 big bonus points for me. #1 is he took the extra step to use additional screws to make sure the ladder and rock wall were secure so they would not fall when the kids climbed up them. #2 was because the company shipped the wrong bolts, he went out and got them, came back and put them in. In the end, he did a fantastic job and went above and beyond to make sure it was done correctly and safely. Couldn't be happier with the service."