FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can be discussed after inquiry
- What is your typical process for working with a new customer?
At Woops!, we keep things simple and personalized: Discovery: We start by learning about your needs — whether it’s for client gifting, a wedding, or a corporate event. We can work with budgets, themes, or specific ideas you have in mind. Proposal & Recommendations: We suggest the best options from our collection — including gift boxes, macaron pyramids, or favor sets — and share a pricing sheet, customization options, and timelines. Customization (if requested): For bulk or branded orders, we offer custom sleeves, logos, ribbons, and cards. You’ll get a digital mock-up for approval before production. Order & Fulfillment: Once the order is confirmed, we handle everything — packaging, labeling, and delivery. Most local orders are ready within 3–5 business days. Follow-Up: We check in to make sure you (and your recipients) are thrilled, and help set up repeat or seasonal gifting if needed.
- What types of customers have you worked with?
Types of Customers We've Worked With: We’ve proudly served a wide range of customers across New England, including: Corporate Clients: We’ve provided custom gift boxes for employee appreciation, client thank-yous, and branded holiday gifts. Our corporate customers love the elegant packaging and ease of bulk ordering. Event Planners & Wedding Professionals: We work closely with planners to deliver macaron pyramids, welcome gifts, and personalized favor boxes that wow guests and match any theme. Real Estate Professionals: Many agents use our gift boxes as memorable closing gifts for buyers and sellers. Retail & Hospitality Clients: We've partnered with boutique hotels and local shops to offer luxury gifts for guests and VIPs. Individual Celebrations: We also create custom boxes for birthdays, bridal showers, baby showers, and holidays. No matter the customer, our goal is always the same: deliver something beautiful, delicious, and unforgettable.