SmartPhone Medic

Columbia, SC

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About this pro

How does your business stand out?

Our work stands out from others who do what we do because of our attention to detail. We take our time to make sure that we get repairs done with the craftsmanship that they deserve.

What do you enjoy about the work you do?

What we like most about our job is helping people. There is no better feeling than giving someone back a working device, that they thought was not repairable.


Columbia, SC 29201

Years in business


Number of employees


Times hired on Thumbtack



22 Reviews
  • Brittaney D. Apr 29, 2016
    Data Recovery Service
    Verified Review
    Smartphone M. Apr 29, 2016

    Thank you Brittaney. Glad we were able to save your data!

  • Kip H. Apr 6, 2016
    Phone or Tablet Repair
    Verified Review
    Repaired ear phone outlet while I waited. Very satisfied with your service. Will recommend to others.
    Smartphone M. Apr 7, 2016

    Kip, thank you for the review. We are glad we were able to get that out for you.

  • Shawnta C. Apr 20, 2015
    Computer Repair
    Verified Review
    Smartphone medic was on point. I will be using them again. They did an excellent job on my laptop.:)
    Smartphone M. Apr 20, 2015

    Thank you for choosing us. We are so glad that we got it taken care of for you!

  • Lisa G. Jan 21, 2015
    Phone or Tablet Repair
    Verified Review
  • Nick C. Nov 11, 2014
    Phone or Tablet Repair
    Verified Review
    Fantastic service! The technician was able to determine that my charging problem was due to my cable and not my phone - thus cutting my costs from $90 for a new charge port to $20 for a cable. I really appreciated that they took the time to reproduce the issue I was having. I've already recommended them to one other friend with a cracked screen that needs fixing.
    Smartphone M. Nov 11, 2014

    Glad we could help you out and save you some money!!

  • Amber D. May 20, 2014
    Cell Phone Repair
    Verified Review
    Great job on the repairs! When it took longer than estimated to fix, they delivered my phone to my office! Thanks!
  • John D. Apr 3, 2014
    Charged double the original quote with no prior warning! It is no cheaper to buy factory refurbished newer phones than to get my old one back!
    Smartphone M. Apr 16, 2014

    John, sorry to hear about this. Can you please contact me so that I can see what happened and what can be done? Ask for Demetril at 803-354-3275. Yes, sometimes it is cheaper to buy factory refurbished, but if you don't want to get someone else's refurbished device and go through the hassle of transferring all of your info over to that device, then repair is just another option. We have many customers that come to us with "new refurbished" devices that still have issues.

  • Pervis R. Jan 31, 2014
    Cell Phone Repair
    Verified Review
  • Matthew T. Dec 13, 2013
    Cell Phone Repair
    Verified Review
    Great service and quickly done.
  • Charles M. Sep 10, 2013
    Cell Phone Repair
    Verified Review
    Went in office, he wouldn't fix my Droid 4 because they are supposedly a pain in the a$$. Went on thumbtack, then he gives me a price inflated higher than anyone, naturally.... Must be nice to pick and choose customers..........
    Smartphone M. Sep 11, 2013

    We totally dropped the ball on this one. We did stop repairing the Motorola Droid 4, but everyone in our organization was not aware of that so the customer was quoted a price on Thumbtack. So sorry we caused such a huge inconvenience for this customer and we offered another solution for his repair.

  • Jim W. Feb 27, 2013
    Great job, friendly and a very fair price.
    Smartphone M. Feb 27, 2013

    Thank you so much Jim for the kind words. We strive to always do our very best. We know you had many choices for repairs, so we thank you for choosing SmartPhone MD!!

  • Pearlina M. Oct 21, 2012
    Cell Phone Repair
    Verified Review
    The guy was very helpful and every easy step. It looks new again so thanks Smart Phone Medic,LLC. Not a long wait at all.
  • Rachel B. Aug 20, 2012
    Cell Phone Repair
    Verified Review
    SmartPhone Medic was not able to fix my phone. It would have cost more for him to fix it than to use my Insurance. However, he was very courteous and prompt with his replies.
  • Mosi L. Aug 3, 2012
    Cell Phone Repair
    Verified Review
    Quick and helpful!
  • Gene F. Sep 11, 2011
    My Blackberry took a bath and was totaly dead. They guys at SmartPhone Medic used an advanced device to completely disassemble my Blackberry, clean it out and returned it to me working perfectly. I didn't lose any data and now the phone works great. Saved me from spending hundreds on a replacement. I recommend SmartPhone Medic to all my friends now who have any issues on their smartphones, Ipads, Iphones or other devices. Thank you SmartPhone Medic. Keep up the Great work!
  • Samantha F. May 20, 2011
    I was VERY upset when I cracked the screen on my iPhone 4, and was in need of a quick reasonable repair. I heard about SmartPhone Medic from a friend but they were located about an hour away from me, so I called to inquire about their services. The person on the phone was extremely friendly and told me to bring it by anytime and gave me the price of the repair. I dropped my phone off at SmartPhone Medic the next day and returned just a couple hours later to find my phone as good as new! Even repaired some minor issues I was having with my home and wake/sleep buttons. Great service at a great price!
  • Chandler C. May 19, 2011
    SmartPhone Medic has saved my life multiple times! The staff is very knowledgeable and helpful and i would recommend them to anyone. I have been multiple times to fix my Iphone and they have always returned my phone fixed the same day!! I am there so often they even know me by name now, it really is a great service.
  • Liza T. May 18, 2011
    I brought my iPod touch in to SmartPhone Medic to be repaired because I had gotten caught in the rain while running with it. The volume button did not work and I couldn't hear any sound. I was so happy with the repair and the quick service they provided! The technicians are very knowledgeable and happy to answer any questions. SmartPhone Medic is great!
  • Jerry G. May 18, 2011
    Great service! Quick response! I thought I would have to buy a new Blackberry but SmartphoneMedic saved me lots of money and time. Highly recommend their work! In fact, they're repairing my daughter's BB right now...dropped in a glass of water! Fourth phone this year! I'm keeping SPM in business!
  • Shannon W. May 18, 2011
    I found SmartPhone Medic via an internet search and called to find out the price for replacing the cracked screen on my iPhone. The price I was quoted was about half the price of having it replaced by AT&T. I took it to SmartPhone Medic and went shopping; came back the same day and picked it up. Looked like new. Great quick customer service. I would highly recommend SmartPhone Medic. You will be happy with the service and the money you save.
  • Karen M. May 18, 2011
    I cracked the screen of my LG smartphone. SmartPhone Medic fixed it quickly and was very reasonably priced. I would definitely go back again.
  • Sim H. May 18, 2011
    Demetril did a great job with my waterlogged phone. I thought it couldn't be repaired since leaving it in a bag of rice overnight didn't work, but since I took it by SmartPhone Medic, it's worked like a charm. Going on a year now. Great work great people.


What types of customers have you worked with?
The most common types of jobs we do for our clients are shattered touch glass replacements. Most people don't realize that their iPhones, iPads, iPods, etc., have touch screens made of glass until it drops and shatters. We are able to replace the shattered touch screen with a new one for a fraction of the price of replacing the device.
What advice would you give a customer looking to hire a provider in your area of work?
When looking for a repair service for your damaged smartphone or other device, be sure to look for or ask for customer reviews. This will tell you a lot about the company and how they treat their customers before and after the repair. Price should not be the most important factor that you use when trying to decide who to go with.