Home Service Nerds Heating & Air

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Review Summary

Exceptional 5.0

(12 reviews)

This pro offers exceptional HVAC services, often arriving promptly and providing thorough solutions to customers' heating and cooling issues. Their team is known for their professionalism, knowledgeability, and respectful approach to customers' homes. Customers frequently express gratitude for the honesty and affordability of their services, as well as their ability to handle complex problems efficiently.

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Introduction

We are Local, Veteran Owned & Family Operated HVAC small business. It is our goal to provide outstanding customer service and to help you take great care of your HVAC system, whether that is routine maintenance or replacing your aging inefficient system. We want to help educate you on the options that are in your best interest and figure out what makes the most sense for you and your family. Feel free to message us to schedule your appointment with a NERD today!

Overview

Hired 4 times

Serves Pelzer, SC

Background checked

License verified

7 employees

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, and Credit card.

Social media

Facebook, Instagram

Featured Projects

7 photos

Reviews

Exceptional 5.0

12 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Thumbtack Customer

Dec 15, 2023

·

From Google

Matthew was in our home within an hour after making contact. He was professional and honest, giving us clear details about the problem and our options. Shannon in the office followed up quickly and was also extremely helpful.Update: The guys came in this morning and installed in one day. They were efficient and friendly all while showing respect to our living space. Before leaving, they demonstrated how everything worked and they cleaned up. I would recommend their work to anyone.

Home Service Nerds Heating & Air's reply

Thank you Melinda for your 5 star review and feedback! Professionalism, honesty and experience are the most important parts of diagnosing and offering the appropriate options for a furnace repair or replacement. We appreciate the opportunity to earn your business.

Thumbtack Customer

Jan 18, 2024

·

From Google

Home Services did an excellent job fixing my furnace. They were knowledgeable, efficient and courteous. I will be using them for my AC needs in the future.

Thumbtack Customer

Jan 17, 2024

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From Google

We called and within hours they arrived!! Matthew was very helpful and professional. I would recommend to family and friends!

Thumbtack Customer

Jan 17, 2024

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From Google

Hi, I just wanted to express my gratitude toward your technicians Mathew and Brian. My wife and I waited a couple of months to write a review to ensure that repair was satisfactory. We had no heat from our heat pump, and temperatures were begin to drop. You were able to schedule us the same day, Mathew came out and diagnosed problem and said it were best to get more research on code error code on system. The next day he came back very confident and explained what needed to be done. Luckily our warranty was near its end and they did everything in a timely manner in order get everything repaired before warranty ran out. They were very professional, courteous and respectful as well as very considerate with our belongings and home, despite the heavy and difficult piece of equipment that had to be lifted up into attic. Long story short, we now have heat better than ever and we are very happy and grateful for their honest and good work. They will continue be our number one choice for Hvac needs in the future.Thank You kindly

Thumbtack Customer

Dec 20, 2023

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From Google

I have had nothing but great experiences with this company. I cant believe Im going to say this - but I am so happy I had an AC emergency this summer! The yearly maintenance program you can be a part of is great, and all of the service men who have come out to my home have been beyond professional. Matthew McCall has been here several times and he is absolutely fantastic. If you have a need, call this placethey are exceptional!

Home Service Nerds Heating & Air's reply

Heidi, thank you for this amazing 5 star review! It has been and continues to be a pleasure helping you with your HVAC needs. We hope you have a wonderful, warm winter and we'll see you again for your Spring AC maintenance!

Credentials

License

License Type: Contractor - Commercial: Mechanical - Air Conditioning (SC)

License verified on 12/4/2023

Background Check

Jason Poucher

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our Trip Charge/ Diagnostic Fee is only $89 and is waived when you have a repair or replacement done.
What is your typical process for working with a new customer?
You will always speak to a live person that will work with your schedule and find a time that works best for us to send you an HVAC Nerd.
What education and/or training do you have that relates to your work?
All of our technicians and installers are EPA certified, factory trained and certified, and go through ongoing training to stay up to date with the latest industry advancements. We are Nerds and love what we get to do!

Home Service Nerds Heating & Air

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