Introduction: We offer free consultations and a no-risk evaluation of your needs in a timely manner. We offer fast, friendly and no-nonsense approaches to your computer issues. Many problems can be addressed immediately on the phone or by secure remote access; please feel free to call for a solution or quote anytime.
We know your issue; we understand your technology issues and compassionately believe in making things right for our clients - first time. We have reasonable rates for professional-grade assistance. No job is too small or too challenging to undertake with guaranteed services, fully bonded and TECHINSURANCE insured to a certificate standard, Nationally recognized and proud to say - no claims, at all, against this company in fourteen years of operation in the Greater Charlotte and Rock Hill areas.
Offering, but not limited to: Professional Certified IT Services :: Networking & Information Systems :: Expert Computer & Phone Repair :: PC, Mac, Server OS, Android, IOS. Our services include the following: * Computer repairs of any nature (PC or Macintosh) * Network Set-up, Design, Service Implementation * Installation * Hardware and software upgrades * Component setup * Operating system maintenance * Tuneups * Data retrieval * Disaster Recovery * Password reset and recovery * Migrations * Virus and malware issues and sensible advice
* Windows 10, 8 or 7 back to or XP (Yes XP) * XP or Vista up to Windows 7, 8 or 10 * Dual operating system boot environments and enhancements * Windows, Linux, Ubuntu and all OS series spoken here * Secure wi-fi, wireless internet and airport and cell card setup * Laptop power supply repair and DC jack reflow or replacement * Superb custom PC modded builds for Gaming or Video and Music editing for thousands less than the mainline producers and tailored to YOUR specific needs.
Cellphone and smartphone screen replacement and data retrieval services, including tethering your data phone to your home PC, iMac or laptop and MacBook for internet access, easy and fun. Integration of all your accounts to all devices - empowering your technology, not having it take over your free time.
Our qualifications include the following: * Microsoft-Certified Professional - Systems Engineer * Microsoft Certified Desktop Support Technician * Microsoft Certified IT Professional - Client and Server * A-level certified network specialist * CompTIA A+ certified PC repair technician * Network+, Security+, Server+, CTP+ * Dell-certified service agent * HP At Home Integration * Lenovo TechLogic Support Professional (UNIsys).
I personally have over 32 years of formal IT experience in consulting and engineering, fully certified and MIS degreed, with real world experience in all aspects of Microsoft and Mac OS software solutions and PC and Server hardware components. I have a clear, superior up-to-date knowledge of home and business computing requirements, offering all the tools required to help you meet your computing needs and maintain the integrity of your data securely and with the highest possible levels of efficiency and enjoyment.
**We specialize in after hours, weekend and holiday services for the home and commercial sector**
Evenings and weekends are not a problem. We offer free collection from and delivery to your location (45 miles), if required. On-site repairs are preferred, but time is always a factor and removal of equipment to the lab is often more economical for both parties. Remote access is available for minor issues and software repairs online.
We offer reasonable free technical support to all paying clients with many hundreds of satisfied customers after 14 years in the trade here in Charlotte and enjoy repeat customer relationships, which in my mind, makes us stand out from the crowd.
References are available upon request.
Thank you for your time and attention,
R Dan Kirkpatrick
I love IT consulting and project management, with the relatively rigid structures allowing for a great degree of creativity and problem solving on the fly. I have a passion for troubleshooting and making problems go away, in the IT environment and through other recommendations and means.
I do not pretend to know everything and I enjoy a great deal of contacts in the IT industry and others, for speedy answers, far superior to any tech support agent or service provider. I am never afraid to scratch my head, say "I am not sure" and make a call if required. Take a minute to save hours, if you know what I mean?
I enjoy swift, friendly resolutions to problems that are often long term issues for technology users, hopefully demystifying the issue and making the experience educational too. I don't waste time and I look forward to hearing back from my clients for advice, when another issue arises - questions equal solutions. Sometimes many years later, and making it understandable and a problem no more is truly why I love to provide a quality service to my clients.
I have a "Day Job", and making house calls and running a home lab is part of my continuing education in IT services, not only for the extra money - but with three young kids, it sure helps!
