FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Remodeling the Tri-Cities doesn't and never will set a base price. We value accuracy over a quick sales pitch. We do not just copy-paste a quote, but actually engineer a solution for your specific home. Why those angles matter, specific factors that influence our custom pricing: Existing Conditions: A 1920s farmhouse in Johnson City might require different structural or electrical considerations than a newer build in Kingsport. Material Selections: The "look" you want (e.g., marble vs. laminate) is a major variable that you have control over. Permitting and Regulations: Different areas within the Tri-Cities may have varying permit fees or inspection requirements that are factored into the final cost. The "Discovery" Buffer: Pricing reflects a thorough assessment to minimize those "mid-project" surprises. No Hidden Fees: Every project is different, the price you agree on after looking at "all angles" is what you can rely on—no "surprise" administrative or travel fees added at the end.
- What types of customers have you worked with?
Residential Home Owners Rental Properties
- What advice would you give a customer looking to hire a provider in your area of work?
Get at least three estimates!! The "cheapest" bid often ends up being the most expensive because of corner-cutting, poor materials, or the need for a second pro to come in and fix mistakes later. Check the "Line Items": A good estimate should be detailed. If one contractor just writes "Bathroom Remodel — $15,000" and another breaks it down by plumbing, tile work, and fixtures, go with the person providing the detail. It proves they’ve actually thought through the labor and will focus on details during your project(s) Communication Style: Pay attention to how long it takes them to get back to you. If they are hard to reach when they are trying to win your business, they will be impossible to reach once they have your deposit. Trust Your Gut: You are going to have these people in your home for days or weeks. If something feels "off" during the walkthrough, even if the price is right, keep looking.