FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I generally quote a base price of $65.00 for a job which covers preparation, travel, and the first hour. This is generally enough for me to complete most jobs. I usually set a cap of $250.00 unless the job is unusually complex. I am willing to negotiate and may consider bartering.
- What is your typical process for working with a new customer?
Achieve a mutual understanding and expected outcome for the initial quote. Keep customers updated on the status of their project. Ensure the customer is satisfied that the outcome was met.
- What education and/or training do you have that relates to your work?
CompTIA A+ Certified Repair Technician since 1999. Microsoft Certified Professional since 1999. Microsoft Certified Systems Engineer since 2004. Several other certifications since then for career development.