FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Not complicated. It's on my website: ralph.fitness but I often offer discounts. Clients need to ask what discounts are available. I also send to prospective clients my fee schedule via the Thumbtack site.
- What is your typical process for working with a new customer?
I need to discuss ( in relation to health/exercises) where they have been, where they are now & where they want to be. After a consultation, I decide if a physician needs to be contacted for clearance, and then I create a program specifically for that client.
- What education and/or training do you have that relates to your work?
Numerous certifications from the top certifying organizations. Not only do I keep my certifications current---as I should--but I also attend seminars every year and do a lot of exercise science research on my own.