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Laptop Repair on a unit that was down totally and making terrible noises. Works amazingly well and very quite now. Thank you for everything Shane. Quick turnaround and delivery. Very pleased with service and pricing was a value add.
Owen was efficient, courteous and professional . My laptop was unusable and he was able to repair the laptop as well as help me look at several other computers , update a second computer, and help organize parts and software! His price is reasonable and I would recommend him and call him again !!
Daniel was great. I started my laptop up early on Sunday morning and screen said "fan malfunction". I had a project due on Monday and was frantically looking for a place that could repair my fan so I could complete my project . I connected with Thumbtack and requested computer repair. I received a response from Daniel shortly thereafter. I explained my issue and Daniel let me know he would get the part for me and have the laptop back to me by end of business on Monday, but he didn't have the part on hand. After many emails between myself and Daniel on his day off throughout Sunday , we scheduled dropping the laptop off with him on early Monday morning. He made a special trip (it actually was two trips to the parts house, because the first fan had some damage) to accommodate my needs. He and his team went out of their way to get the laptop repaired, cleaned Malware off, copied data from a failing disk drive on a desktop I brought in, set up tools to maintain the laptop and went through all that was done and how to keep it working well. You don't get that kind of service at most places and is why I gave him 5 stars. I would go to him again and have recommended him already to my neighbor. You owe it to yourself to try his service. I think this not only shows what quality of companies belong to Thumbtack, but the ethics of Daniel's company.
My Lenova laptop was damaged when it fell from the lap onto the floor as well as had a heavy object fall on it. Although the laptop was not physically damaged (thanks Lenova for a well built case) the computer would no longer boot, it stopped at the home splash screen. I looked online for a place that could do either a hard drive repair or a data recovery since unfortunately, the laptop had not been backed up and the data is very important. I found many places but so many of them are expensive, which I totally get, hard drive data retrieval can be difficult, time consuming and costly depending on the techniques used to recover the data. Many places offered to come to me which is something I liked, but many of them charge a mileage fee which I have a problem with. Gas is cheap these days so a .50 a mile fee charged both ways can be costly once added to the $85 an hour most of these places charge. I tried Thumbtack for the first time, I had three quotes right away, one of which was not going to work since he is an apple laptop repair technician. Of the two remaining companies, I liked them both. I had a difficult time deciding but when it came right down to it, Luiz took the extra step to ask my model number so he could determine how that laptop is built to determine what he would need and if he was capable of even working on the machine. Additionally, he didn't charge a millage fee. Although the other company I liked had 35 reviews all of them fantastically good, I sometimes want to give the new guy a try to help him build his business. Sometimes you get burned in doing that and sometimes you get a great value. Luiz was FANTASTIC, not only was his pricing much lower then the competition, he also stated he wouldn't charge me if he was unable to retrieve the data, so right off the bat I had nothing to lose. Luiz was on time, he was very friendly, he explained what he was going to do and how he was going to do it. He put me right at ease. He took my hard drive out and connected it to his magic black boxes and was able to eventually get the damaged hard drive to show some data. Luiz worked for almost 3 hours recovering what data he could while at my home, but then he took the computer and spent countless hours recovering everything else that was not completely lost from a hard drive that was gravely damaged and almost unworkable. Along the way he replaced my hard drive with a solid state drive (SSD) and reinstalled Windows 10 along with the other programs I would need. He provided a photo of his driver's license when he took my computer which made us very comfortable. A couple of days later he was back at my house and showed us everything he was able to recover. Along the way he was very polite and very knowledgeable with this stuff. I would HIGHLY RECOMMEND having Luiz come and take care of all your computer needs.
I spilled tea on my laptop and one of my keys was sticking pretty badly, though the rest of the computer was fine. Merriman offered to try and clean it first, rather than immediately order a keyboard replacement, and when disassembling my laptop to access the keyboard proved to be rather complicated, he chose a less invasive approach first (which ended up being successful) rather than diving into my computer. He also let me watch, since I wanted to be able to fix my laptop if (when) I spill tea on my keyboard again. I recognized his competence and confidence, appreciated his non-invasive approach and transparency, and enjoyed talking to him in the process.
Mauricio Ramos responded almost instantly to my Thumbtack Request for an IT Professional to come to my Apt & set up my new laptop & printer. He was able to come out to do this 3 days after he contacted me, which was exactly when I was wanting this done. He was clearly very experienced at what he did (as was indicated from the information on his website, IT Austin.) He set to work immediately, unpacking my printer & setting it up quickly with an ease that demonstrated his expertise in this area. He did the same with my new laptop as well. In addition, at my request, he transferred all of my iTunes music to my new laptop as well as all my photos. I wasn't sure if this would be possible for the music particularly because I didn't have the original cable that allowed my iPhone to connect directly to my laptop. However, Mauricio was able to do this even w/o this cable! It was quite clear to me that he most definitely 'knows his stuff' when it comes to technology! Not only did he figure a way to do this w/o the original cable but figured out a work-around immediately. To me, a person who is not at all tech savvy, he was like a genius. Bottom line - Mauricio did my set up quickly, efficiently & with tremendous expertise. He also charged a very reasonable fee for his service. He was friendly & personable while working, yet always remaining completely focused on the work. I will definitely be using him as my 'go to' IT Professional as needed. He also offers private computer tutoring by the hour & I will be seeking his services for this, particularly to help me setup my Dragon Voice Activation Software. Based on my experience you can't go wrong by hiring Mauricio for any of your tech needs!
Daughter's new laptop stopped working after installing some software. Randy worked on it for 5 hrs. until it was working better than new. Very nice and courteous the whole time.
I called Adroit at 10pm, he picked up my laptop at 11:30pm in Kyle and delivered it to me at work in North Austin at at 9am. My laptop is back to work without falling behind, Thanks! Eugene
Mike repaired my laptop with broken hinge that also had issues with its built in mouse and sticky shift key. He fused the broken hinge which now allows it to close correctly. No more sticky shift key and the mouse works again. Great job.
Korrey was wonderful to work with! Geek Squad told me it'd take 4-6 and 300 dollars to repair my problem. I spent less than 100 dollars and my laptop was fixed in less than a week! 10/10, would definitely recommend and use again!
Jeffrey was great with communication, very prompt, patient and helped tremendously with preventative maintenance and upgrades on my laptop and desktop computers. He even came to my house on a Saturday!
Thank you Rick! I recommend Rick. He gave me his word and he kept to it. Even though my laptop hard drive was irreparable, Rick was kind enough to show me how to fix it myself without incurring charges. He came all the way and he stuck to the time he gave me. He was also very respectful and cordial to me. Thank you!
Joe is super friendly as what his profile name said. He knows about computers a lot. Although he has been through hard times right after he accepted the job request, he still fixed my laptop very well. We understood each other well. I do appreciate this kind of cooperation. If you have any questions, he would love to answer, even after finishing fixing my laptop. If have any problem about your computer, he is the right person to reach.
My layup screen was broken and I spoke with George. He and I agree fed to meet and have my laptop repaired. George repaired my laptop ahead of scheduled and he did an awesome job!
I really needed my laptop fixed on short notice and SharpTech not only responded but got it running better than ever. In fact, I had them setup my homenetwork too and I couldn't be happier! I highly recommend SharpTech for anything IT related.
I've been a customer of HCS for 8+ years. I'm always provided an accurate estimate, the staff is courteous, professional and extremely knowledgeable. In addition to technical service, they sell refurbished computers that are top notch and less expensive than investing in a new product, which has always worked well for me. Also, they have a monthly service that monitors my computers for viruses, malware and lets them know when something isn't working properly with my computer hardware. I've spoken with other clients who've used them for a long time as well, and they share my enthusiasm for this business!
Kelly replaced my hard drive on my work laptop. At night, so I wouldn't be off work. Great job, no problems and no down time! Yay Kelly.
I fell on my laptop and smashed the screen. I found Juan on Thumbtack and he was able to fix my screen the very next day. Since my life is on my laptop, that was really appreciated. Then after 1 day, the screen went black. I contacted Juan again and he replaced the screen again with no addition charge because it was the LCD in the original screen that went back. And he did this for me on a Sunday. I appreciated his quick response and ability to work around my schedule. I would highly recommend him.
New To Thumbtack
I am familiar with PCs and laptops and can fix OS, viruses, or any software issue related. If it happens that the issue couldn't be fixed, then there will be no charge but only transportation fee.
New To Thumbtack
Having over 10 years of experience in building and repairing custom computers in the Greater Austin area, I do it all, from designing a PC to fit the customers' needs to repairing less than fully functional equipment, OS, antivirus, and virtualization software installations and repairing cracked screens. I also have professional experience in building and testing metal deposition machines used in semiconductor fabrication, testing of micro-electronic circuits, and cable routing.
New To Thumbtack
We build custom desktops according to customer's specs. We troubleshoot PC and Laptop issues, and give you an honest assessment. If problems persists or I'm not able to resolve your issues, I will not charge you. So you got nothing to lose! I work and build computers as a hobby, and thoroughly enjoy troubleshooting and building desktops.