The Best Pipe Repair in Austin, TX

From Lyle G.

BUILT to LAST Handy Plumbing & Electrical man

Had a broken pipe from the recent freeze. Al was the only one that could get to me in a timely manner. Excellent work, knows his stuff. Highly recommend especially for quick pipe repair

From Jeffrey B.

Carl's Repair Service

Carl repaired the main water pipe to my house. He is knowledgeable and his work was valuable and affordable. I would recommend him.

From Thumbtack Customer

Your Juan and Only Plumber

Had Brian come out and do a plumbing pipe repair. A more than fair price and work was done promptly and of high quality.

From Mark G.

EZG Services

What a great experience. I was contacted within a few minutes of posting my urgent plumbing repair and Javier was here to fix the burst pipe from the latest ice storm within an hour. He fixed the pipe professionally and at a completely fair price. He also gave me advice I asked for about a water spot on my garage ceiling. He even told me how I could easily repair it myself and did so last weekend. Lastly, he offered advice on my outside pipe run to prevent future problmes. When I'm ready to take that on, I'll be contacting this company to do it. Thanks, EZG!!!

From Mike S.

Mango Plumbing

Jonah replied to our service request immediately and was at our house the next morning. We had a pipe that had been repaired by another company and was hanging too low to repair the ceiling. Jonah had it fixed in less than 30 minutes and charged a very reasonable price. He was very courteous and was in and out quickly.

From Thumbtack Customer

Garrett’s Plumbing and construction services

The team at Garrett’s responded quickly, scheduled service for the next day, showed up on time and repaired my busted pipes quickly and at the agreed upon price! What more can you ask. I’ll be using them again😁

From Carolyn B.

Plumbing 24/7

It was Christmas day and a pvc pipe busted cuz it was frozen outside. Water was gushing everywhere. We had to turn off water at the street. We spent an hour calling plumbers. This was the ONLY company that responded and he was at our house within an hour. We live in outskirts of Austin. He repaired our pipe and was very affordable. No extra fee cuz Christmas. I will definitely use them again. We had a house full of guests. We were so happy to turn water on again. Definitely call them first if you need a plumber. It was a tricky fix and they stopped the leak.

From Sophia K.

Garrison Plumbing LLC

I hired Garrison Plumbing remotely; as I live in Houston and needed to get plumbing repairs completed in Austin. Installation of 2 toilets with a flange repair; leaking pipe from an upstairs bathroom, replacement/installation of a new kitchen sink, faucet and garbage disposal in which all were in very bad shape. The entire team was pleasant to work with from start to finish. Excellent customer service and communication, very professional. Everything was handled with care and they went above and beyond to get the work done. Definitely would hire them again in the future.

From Joe C.

Garrison Plumbing LLC

I noticed multiple 5 star reviews, but am surprised with how this small job repair request (still undone) turned out. I received a leak detection report from a licensed plumber, with images detailing the root cause was the copper pipe. on 4/20/2021 I summarized that info in my request to Garrison plumbing via Thumbtack (pipe repair and I wanted another pressure test, post fix). I received a message via Thumbtack ("I see that you are looking to repair copper pipe to angle valve and check house pressure. I will be happy to help you with this. "). On 4/21/2021 I receive an invoice, presumptively for copper pipe repair, didn't register with me it was for an angle valve. I approved the work and had no reason to believe it was NOT for the copper line. The work performed on 4/28/2021 reflects it was an angle valve and got a suggestion to replace the copper pipe (at first I thought it was additional copper pipe than the original, not so, it was still the original request). They provided a 2nd bid, which was double the first bid so now I am close to 900 bucks for what appears to be a 1-2 foot of copper line, angle vale, and hose line. they offered 100 bucks off (and to remove $175 for removing about 2x3 of drywall if I did that portion myself). I told the phone rep, I couldn't agree to the 2nd bid. In escalating this to Mr Garrison, I wanted to discuss several things 1) I wasn't agreeing to the 2nd bid, 2) what should be done when two licensed plumbers have different diagnosis 3) how much labor is involved to complete the original work, new bid amount etc. 4) request written pressure test results. I received a call with the ID of Tyler Garrison, and the conversation started out great. But I didn't get very far in talking to the caller, I kept getting interrupted when trying to talk (I did ask if he could let me convey a complete thought). From my recollection, in trying to communicate and discuss several questions I had, he tells me that he is sending this to his lawyer, that he is pursuing theft of service, questioned my intelligence, that he could go remove the angle valve since the water was off at the property, questioned if I was truly the homeowner, and that I should be ashamed of myself. I think there was an impression that I wasn't going to pay, that wasn't and isn't the case. After this afternoon call on 4/29/2021, I received an email that was much different than the tone on the phone the same evening. I then responded via email 4/30/2021 with options of adjusting the total amount of the job, and getting questions answered. I emailed and texted. No response was received from them. I received an email today, 5/1 after I issued payment today. They are still sending the same 2nd bid, for the original work request, with no discount. To note, I don't reflect I have a written response with the results of the pressure check/test that I paid for already. The email today also states they misinterpreted my copper line repair request in Thumbtack. No thanks. I will pass.

From Zane C.

Crow's Plumbing Service

Communication was a big issue, I gave the company 2 projects (1 water repair and 1 gas plumbing job), the pipe repair for the water leak was simple and quick. That’s where it ended for us, it seems. The gas repair took nearly 2 weeks, they initially charged $550 for a 20 minute gas test - which should have been the first red flag (the gas company had already done this). They assured me the $550 fee would include finding the leak - that ended up not being the case. After some back and fourth, they told me it was a miscommunication and that the $550 fee included a retest as well as the permit fee - as required by the city/gas company when a gas meter is locked. Another $1,650 to find and fix the leak, which I was absolutely comfortable paying given the urgency. As noted, the city required a permit, which took 3 days to file after the work was completed. The company didn’t meet the city inspector after they completed their work (as they told me they would), so my tenant had to delay his move another week and I had to reimburse him for rent (or allow him to break his lease). Additionally, after the plumber completed the gas repair, he reinstalled the drywall and the cuts required some patching, which I was told could proceed so my handyman started work. 2 days later, I received an apology call from the rep stating they would need to remove the drywall again to show the inspector the work. I was livid, to say the least. The rep said they would make it right, though no such effort was ever made. We spent a little over 3K with these folks, I don’t know that we would choose to work together again.

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