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Abid provided excellent HP Laptop computer repair service way ahead of that that could be provided by the official computer support agents who have worked on this machine in the past. Abid helped me outside of normal business hours over holiday periods in Houston. He not only repaired the hardware issue I had but also corrected the errors introduced by HP technicians during previous repair. His quote was clear and supported and he communicated changes necessary as he opened the machine. Overall excellent experience both technically and with clear communication on time and cost. As some large parts needed to be replaced total repair time was > 1 week but that would be as expected for a foreign purchased laptop with major part replacement. I would highly recommend Abid for any Computer, Server or network related repair or configuration issue.
Router install. All went well. Thanks Dave!
I was trying to get a wifi extender to work so that I could get my TIVO mini to work - it has to be connected to the Internet by ethernet cable or coax/moca. Megan was able to give me a solid explanation as to why what I wanted to do would never work in a dependable way. Seems that the wifi extender is not a good solution for a strong internet connection for TIVO because wifi is not stable enough for TIVO. Wifi works fine for streaming on my laptop however. Megan was able to make the wifi extender the same name as my main router and that seemed to work great until after she left. By not being able to select the wifi extender vs the router to access the internet on our laptops, we were stuck with the wifi extender which would not work at all. That was frustrating. Since the wifi extender was not a good solution for TIVO, we just disconnected it completely. Megan had explained that what we need for the TIVO minis is to connect them directly to the Internet via ethernet cables - and not use a wifi extender for the TIVO minis. And that the best solution would be to drop ethernet cables to the rooms where we have the TIVO minis - and have those ethernet cables connected directly to the router that is connected to the internet - that router is in our living room. Although I didn't get the Wifi extender to work the way I wanted, I learned why it wouldn't work for the TIVO minis. I have since hired Just Geek It to install the ethernet cabling. They are very responsive which I like a lot!! Also, on the first visit, Megan came out the same day that I called which was terrific.
LADIES, worry no more about what to do about your computer that is giving you fits. Having someone come to you is the best. I was a little concerned about a man I don't know coming to me but I am at ease with Todd. He met me at my daughters dorm to install her printer. She didn't have enough space and it was running slow but Todd was able to clean it out and install the printer. Her computer is performing better than it was before. He is very good, was on time, professional and trustworthy. I was so pleased that I will be using him to help me with my computer.
Came to my house to get the computer, quoted me a price, took the computer back to his repair shop, fixed the computer, brought it back to my house and hooked it up, and charged me what he quoted me. Cant ask for much more than that, great job.
Roland assisted my company with a wireless router software issue. Roland's staff responded quickly and in 20 minutes had the router communicating with all four of our laptops and ipads. Fast, efficient and competitively priced.
I accidently dropped my laptop on the floor and my screen cracked. I went online searching for neighborhood computer repair shops and came across The Computer Pros. The tech there was familiar with my brand of laptop and was able to repair my computer screen. Thank you for your outstanding customer service and a fast turnaround.
Ron installed my furnished second hard drive in my new computer. It was more difficult than expected because of the layout of the computer itself. He overcame the problems, my drive is now installed and working fine, and I am satisfied. I would not hesitate to use Ron again.
Brandon setup wiring around my house for camera installation. Prices could be better stated because someone with a budget can really go broke. First initial estimate was 300 then 500 and last 900 was final statement. Overall, Brandon and his friend were great people and would recommend to other people.
Chris was able to quickly repair my problems I had with sound, WiFi and tv.
Rafael has worked on my laptop several times with outstanding results. He is honest and very efficient. He has very affordable rates and the best of all is that he explains you stuff in regular English and not in Geeky language. I strongly recommend him.
Did not answer the business telephone number on a consistent basis during office hours.
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