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Mr. Williams scheduled an appointment and came to my house the same day I contacted him to remove virus, spyware and adware from my laptop. He completed the work in a very reasonable amount of time and provided useful information and tips to prevent future problems. I was very happy with his work and will definitely drecommend his services to my friends.
I hired Harry Stein to fix a minor issue. He has gone above and beyond original scope and I will continue to use his services. I highly recommend his skills especially in IT security and virus removal and computer efficiency Harry is very knowledgable and helpful. His price is fair. Good job, Harry, glad to know you.
Norman was able to fix my computer and remove over 2,100 viruses and malware software in the same day. He installed multiple anit-virus protections on my computer for free, showed me how they function and how to operate them properly. I would recommend Norman to anyone in need of a computer fix. He is very affordable and a nice guy to boot. He was willing to meet me at a local Starbucks to show me that my computer was fixed and to review any concerns I still had. Can't say enough about my positive experience.
Mr. Ed did an awesome job removing the Viruses from my PC & it didn't take long at all!
I would highly recommend John to anyone with computer issues. John was very prompt, professional, and thorough. He was also very helpful to me, while he was trouble-shooting my laptop. He took the time to help find some files I needed while I was working on my work computer. Lastly and most important, my dog loved him! And he doesn't like everyone. John did a very thorough job removing the virus & my laptop is working better than it originally did.Thank you, John!
Kyle Wright came out for a house call on the July 4th holiday to check out our dead desktop PC tower, which I suspected had suffered a ransomware virus attack. He inspected and tested and then confirmed that the virus had destroyed the BIOS and that the PC could not likely be repaired without costing as much as a whole new tower would. So we decided to get a new tower instead of attempting to replace much of the old one's workings. He charged only $30 to come from quite a distance out, and he offered to give us free advice on whatever PC models we may consider buying. We were impressed by Kyle's courtesy and professionalism and would call him again if need be.
John was awesome! My computer had so many virus issues that it was completely unusable. I wasn't in a big rush to get it back so he worked on it Saturday and Sunday for only $50. He kept me updated, and I didn't lose anything besides the program causing the problem. Not only did he save me alot of money, he followed up with me to make sure that I wasn't having any issues. I would definitely use him again or recommend him!
The service that I received was great. I dropped off my laptop and expected to wait several days for the removal of a virus. To my utter surprise she said it would be ready this afternoon. I believe that she is very knowledgeable as well as personable. I would recommend ML services very highly. Over the years I have had work done at several other businesses and never had service at this level.
Jeremy was responsive to my requests and was diligent in eliminating viruses from my PC. One of the viruses was particularly difficult to eliminate, but Jeremy got it done. He also eliminated some unneeded files, etc. to speed up PC as well as to update software. I appreciate all his efforts and would not hesitate to call upon him again.
John took my computer while I was away on vacation with family. He continually contacted me when there was a question or concern and kept me updated, daily as the progress continued. Initially, I had taken my laptop to Fry's and was confused by all of the problems they said I had. While at Fry's I met John, who was a customer, and he asked me what the problem was with my laptop. He indicated that, if I went with Fry's quote, I needed to ensure that they did not charge me for another copy of Windows 7 because it was already installed on my laptop and could be reinstalled after fixing or replacing the hard drive. He gave me his phone number and I decided to call him to discuss this when I got home. I called John and he asked me a lot of questions about the laptop and came to the conclusion that the problem was less serious than was described. He indicated that he could take a look at the laptop and run several programs to assess it's issues. I took the laptop to him and over the period of a week found that the original assessment of 'replacing the hard drive,' purchasing and reinstalling Windows 7 and buying another copy of Microsoft Office was false and he would start working on the fix that very day. He called me for permission to buy 'recovery dvd's from Gateway to ensure that the correct software would be installed with the proper drivers, etc. He indicated that the major problem with the laptop was that it had been used and not 'optimized' for so many years that the software had become corrupted with conflict of drivers, etc. By the time I got home the following week, he had diagnosed the entire laptop, performed a COMPLETE backup of my entire laptop files and re-installed the laptop to Gateway factory specifications, all without charging me any additional fee. Most of what was done did not require me to pay for more software or hardware. John knew what he was doing and my laptop is working better than when it was delivered, brand new. The hard drive did not need to be replaced and I was ecstatic about the work he performed. I can honestly say that he saved me over $250 in repairs that were unneeded and my laptop has never worked better or faster. I will certainly call him again, if the need arises. I appreciated his patience and efforts with this technically challenged individual!!!! If you need someone to fix your computer, laptop or network, you need to contact John because he will give you the best quote and keep you informed, daily of the work he is doing. You can't go wrong with his services.
My computer crashed due to a virus. Windows wouldn't load and just kept trying to boot up and shutting down in a loop. Computer Junction wiped my computer and reinstalled Windows for a fresh start.
eliminated virus's and plug-in for sound
It was absolutely an outstanding experience having Chris fix the virus problems on my computer. He is very professional and knowledgeable about various virus issues and software, and really went for the extra mile identifying problems for me as my PC was infected with some serious bugs. Chris even made an extra trip to my home to repair some lingering spyware. My computer is now super clean and runs smoothly as new! I would recommended Chris and his service to anyone who is looking for an excellent computer expert to repair any software and hardware problems.
Cody came to my home and removed several Trojan viruses from my computer. He did so in a timely and cost-effective manner. I let him into my home and around my children and would do so again if needed. He has professional trustworthy and did exactly what he told me he would do.
Loyd is professional in giving estimates, showing up on time, completing the work In a timely manner, and cleaning up from the many varied jobs he completed on my farm.
Kevin provided all the information we needed to purchase a new computer. He came to the house and installed it and moved all our files from the old computer. He also installed anti-virus and backup software. He really knows computers and did a great job. He has been out 3-4 times to help us computer dummies! We will definitely use him again. I highly recommend him.
I met Jay though a business associate, and she highly recommended him for MSP services. We’ve been working together now for 1+ years. I can whole heartedly say he has solved technical issues in half or less the time of people his senior. Jay is a great problem solver. He cares about protecting my data that is crucial to run any business. Jay has a plan to ensure my business is not only protected from virus, but that all my information is stable. Kimberly E.
Went to Joel with a virus inundated system. I also had a hard drive that was locked up and I needed data recovery. Joel fixed them both. He's Great! Thanks Joel.
I just got my computer back from Metro Techs and I just had to leave a review for them. I was ready to throw my computer in the trash, I did a quick search on Craigslist and I found Metro Techs. I spoke with Richard and he was extremely friendly and helpful. He asked me to bring my computer to him, he invited me into his work area and let me watch him work on my computer. An hour later, everything was working the way it should! I only paid $75 and my computer is faster than it has ever been, plus I have Internet Security and Anti Virus Software to help protect my computer in the future. Thank you again Metro Techs. Richard, you're a great technician and I will send everyone I know to you when they have a problem.
New To Thumbtack
We're a small business specialized in virus and malware removal, desktop cleanup and repair, software installation, and software removal. We leave a copy of (AVG for 1 year) virus protection after we clean up your desktop, so it stays clean and keeps you protected of future threats. We also install malwarebytes, a malware protection program that is a must have if you want to keep your desktop disinfected.
New To Thumbtack
We have experience, Microsoft certifications and a love for all computer things, we are the number one choice in Dallas, Texas. We offer home and small business computer repairs, virus removal, software sale, computer sale and more. Neo's services is not just another computer services company. We strive to have a one on one relationship with our customers. We offer in-home services and pick up and delivery services as well. You can be assured that you will be treated with respect and not just a like number. At Neo's services, you are always free to ask questions and be given updates in every step of the repair or upgrade process. We are available from 8am to 10pm, 7 days a week, and even after hours with prior appointment. We offer the lowest price on software, hardware and computer sale. Find it cheaper anywhere else? Let us know and we will match or beat the competitor's price! Also, at Neo's services, the inspection, analysis, diagnostics and estimates are always free!