This was my first time to use a handyman that I didn't know personally. Doug's price estimate and reviews made me decide to use him. Coming from a family in the building industry makes me more knowledgeable than many, and I have actually done all that I had Doug do when I was younger. But I am 72 with some heart conditions, so I wanted someone else to do it. Doug is a really nice guy, and he knows what he is doing. In talking to him, I could tell that he knows a lot about a lot of things. His work was excellent and done so reasonably that I would have felt guilty not giving him a good tip. I have him coming back again tomorrow for some other things that I had intended to do myself. He is a five star plus handyman. No complaints and no suggestions for improvement. He put an office desk together and an office chair, plus hung my TV on the wall. He worked quickly but very carefully. Simply excellent from start to finish!