FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Bowe Payroll Services provides customized pricing based on employee count, pay frequency, number of states, payroll complexity, compliance requirements, and scope of services. Ongoing payroll support is typically structured as a monthly retainer, while short-term or as-needed support may be billed at $125 per hour. Payroll implementations, cleanups, audits, and other special projects are quoted based on scope. Every engagement begins with a clear scope of work and pricing, so you’ll know exactly what’s included before work begins.
- What is your typical process for working with a new customer?
We begin with a series of questions and consultation to understand your payroll schedule, employee population, states, payroll system, current processes, and specific challenges. From there, I define the scope of services and pricing. Once we agree to move forward, I learn your existing processes and systems, review payroll controls and deadlines, identify immediate risks or gaps, and establish a clear working schedule. Bowe Payroll Services works within your existing payroll system and becomes an extension of your team rather than requiring you to change providers. We also assist in establishing a payroll system if you currently do not have one.
- What education and/or training do you have that relates to your work?
My expertise comes from more than 20 years of hands-on payroll experience across multiple industries and payroll environments. I have extensive experience with payroll systems including ADP Workforce Now and other HR/payroll platforms, along with multi-state payroll, union payroll, wage and hour compliance, garnishments, reconciliations, audits, implementations, and process development. I continuously stay current on payroll regulations and industry practices.