- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on providing the best value for our customers. We strive to create fair and transparent pricing structures that are tailored to the individual needs of our customers. We do not typically offer discounts but we may provide special pricing for our repeat customers. Additionally, we offer bonuses for referrals from our loyal customers.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer includes: • Initial consultation: During this time we will get to know the customer and their needs and desires. We will discuss the details of the project, budget, and timeline. • Creative Design: We will create a custom design with attention to detail and incorporate the customer’s vision. • Technical Design: We will develop a technical design for the project, addressing all engineering requirements and safety standards. • Approval: We will work with the customer to make sure they are happy with the design and approve it before moving forward. • Construction: We will oversee the construction of the project and make sure it is completed on time and within budget. • Final Inspection: We will conduct a final inspection to ensure that the project meets the customer's expectations.
- What education and/or training do you have that relates to your work?
Our team at Luxe Lagoon Pool Designs consists of a multidisciplinary team of architects, designers, and project managers. Our owner has developed several high end homes and mansions, and has extensive experience in both architecture and design. We also have a team of engineers, contractors, and pool specialists who are dedicated to providing the highest quality work. We are constantly expanding our knowledge of the industry and staying up to date with the latest trends and technologies.