FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure is determined by industry standards and is constantly adjusted using the Xactimate software. This ensures that our company remains profitable while providing exceptional service to our valued customers. Additionally, we are flexible and capable of accommodating various budgets.
- What is your typical process for working with a new customer?
Upon booking with us, you will receive text and email notifications as reminders for your upcoming appointment. During this appointment, we will conduct a comprehensive assessment of your project. Within 24 hours, you can expect to receive a personalized proposal and offer tailored specifically to your needs. Should you decide to proceed with us, we will move forward to production. During this phase, we will finalize all the details and diligently schedule your project for completion.
- What education and/or training do you have that relates to your work?
DFW Turnkey Restoration LLC is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) for Fire and Water restoration.