5. Expert Moving Co.
- 4 years in business
- 350 hires on Thumbtack
- Serves DeSoto, TX
"We talked with her about our move and budget. We called them back after my husband and I discussed it, we got booked for our move, we submitted our deposit over the phone and things were all set for our move the next week.
My movers arrived exactly at the time they stated they would arrive 7:40 am. The crew leader Kevin and his movers did a great job of carefully packing and moving my items at a relatively speedy rate. They also wrapped all furniture, and had the proper blankets and tools to do the job, above what I expected honestly. I even took a picture of the true professional wrapping so that I could try and mimic this in the future. My husband and I were amazed with this service. These guys cared about my things and they showed it by taking care everything like it was their house. We felt less stress after they arrived and we saw them working. I had moved all the boxes to my new residence the day before, to cut down on time and cost. So they only had to move the larger/heavier items for us. From the moment they walked in my residence they were on the go and seemed to have a good three men crew which was a 10 plus for us. Once we got to my new residence, they had unloaded and put together all my requested items within an hour-ish. We really needed those things done so that my move would get completed during my days off. They even gave me their opinion as to where to place an item or two. They were super nice guys as we had some short conversation while one was putting together a bedframe and I was unpacking. When it was time to look at the final bill, it was as quoted which I think was fair. No surprises or padding in there. They get 5 stars from me because their customer service was great, they were speedy, and super nice and patient. All our furniture arrived without a scratch and they were willing to go about and beyond with arranging things where we wanted it in our new home. Excellent movers are hard to find these days and especially this kind of professionalism. I would recommend to my friends just purely on the customer service, promptness, and the genuine friendliness of everyone I crossed paths with at the company."