I live in the mountains in northern Idaho - and thus had to conduct this entire business transaction for our home in Frisco, TX online and by phone, having never seen anything but pictures and relying on neighbors and friends for an account. I received excellent service - clear descriptions of what the issues were, what my options were, and immediate feedback on progress. Plus, Chris told me other work that needed to be done, and then coordinated with the painter/handyman on timing between removing old gutters and installing new ones.
He was always onsite the days he said he would be there...no delays.
Truly excellent long-distance service