Platinum Pro Renovations LLC
At Platinum Pro Renovations LLC, we are redefining excellence in general contracting. With a team of in-house engineers, architects, and skilled construction professionals, we bring visions to life for clients across a variety of industries. Whether you’re transforming a residential property, enhancing a commercial space, or tackling complex renovations, we have the expertise to deliver top-tier results.
Why Choose Platinum Pro Renovations?
• Comprehensive Expertise: From concept to completion, we handle every aspect of your project with precision and care. Our team is equipped to manage architectural designs, engineering plans, and flawless construction.
• Versatility in Services:
• Residential renovations, including luxury kitchens, spa-like bathrooms, and whole-home makeovers.
• Commercial projects such as office transformations, retail build-outs, and warehouse expansions.
• Ground-up construction and structural modifications tailored to your specific goals.
• Permitting and Compliance: We navigate complex permitting processes and ensure that all work meets local building codes, so you can focus on the vision while we handle the logistics.
• Attention to Detail: Our commitment to using premium materials and delivering impeccable craftsmanship guarantees enduring value for every project.
Whether it’s residential or commercial, we’re ready to bring your ideas to life with unparalleled expertise and dedication.
Overview
Hired 12 times
Background checked
10 employees
4 years in business
Business hours
Sun7:00 am - 7:00 pmMon7:00 am - 7:00 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, value, and responsiveness.
Very good 4.5
17 reviews
5
88%
4
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1
12%
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Read reviews that mention:
Mahesh K.
Jun 20, 2026
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Hired on Thumbtack
I hired Platinum Pro to build a 700 sqft home extension that included a bedroom, a bathroom, a closet and a study. It was a complicated project that required integration of the extension into the existing home and I think they did a very good job overall. Here are the pros and some watch outs/opportunities: Pros: 1) Value for service - they priced the job very competitively and provided an all inclusive quote. Everyone else prior to that had lots of caveats/unknowns but Matt/Andrew’s simple, customer focused proposal made me pick them right away. 2) Turnkey - they provided everything to build the extension as well as the visible material including shower, vanity, flooring, fixtures etc. Made the overall process simple. 3) Managing unknowns - they managed a number of unknown items like relocation of gas meter, existing roof structure, number/location of new hvac, oversized shower area etc really well. 4) Quality of workmanship - Outside of a few items (listed in opportunities), the overall price to quality was very satisfactory. They are not a premium builder and I wasn’t expecting that either, but it was more than adequate with good finish.
Opportunities: 1) The first set of crew was quite poor, resulting in a lot of rework (though they never charged me for that), which made us lose some time and sleep. Particularly, the flooring work (LVP) was done by the first crew and is not even/good. I may have to spend some money down the road to carpet over it or get it replaced. 2) Permitting took a long time (expected in Frisco), but communication during that period could have been better. They rectified it during the construction phase with regular updates. 3) The gas line relocation task was underestimated and resulted in disconnection of our gas water heater for 8-10 weeks. This was in Oct/Nov period when we needed hot water, so I had to spend money to install an electric water heater as a supplement ($3000 expense). While this was a learning for all of us, more due diligence could have helped us save some headache.
4) A lesson for me that others may benefit from - with Platinum or with any GC, make sure that the contract is very thorough and includes everything. The part that connects the extension to the original part of the house was supposed to be tiled (was discussed) but not written explicitly, so LVP flooring was a compromise in order to prevent carpet from being used for the study (which is also an exit to the patio and having carpet there would have been weird) - Platinum did well to come up with the LVP compromise. There were a few minor things that were discussed but not documented and would have needed additional work orders, so make sure to have everything in the contract.
Overall, in times where contractors take money and disappear (for months or forever) or destroy the home, Platinum was very reliable and trustworthy. Andrew and Matt are very conscientious, never did I worry about the job not being done. I recommend them for your minor and major home improvements.
Details: Sketches or a basic idea • Living room • Bedroom • Bathroom • New custom construction • Yes, load-bearing structures are involved • 500 - 1,000 sq ft • Home
General Contracting
Clark M.
Apr 25, 2025
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Hired on Thumbtack
The guys worked through the rain and did an excellent job. Would definitely recommend this company to anyone needing all construction work done on their home.
Details: I'm just starting • Replace parts of existing structure • Less than 500 sq ft • Home
General Contracting
Jenny S.
Dec 4, 2024
Good quality work we hired them back in September of 2023. Platinum did an excellent job repairing the sunken/settled areas on our large travertine paver patio. Pricing was fair, quick turnaround from quote to repair date, great communication from the office.
Marcie W.
Apr 8, 2026
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Hired on Thumbtack
I waited two months before writing this review so I could gather documentation and confirm the facts. I do not leave negative reviews lightly, but I feel it is important to share my experience.
I paid Platinum Pro and Andrew Bertucci approximately $36,000 for a structure that, according to city feedback, is not currently passing inspections. I have been informed by the city that the issues identified may require significant reconstruction, potentially including a full tear-down.
As of now, I have not seen a response from Platinum Pro to the city’s requests to have their engineer visit my property. I am continuing to work with the city to address the situation.
The workmanship concerns I was made aware of include framing installed over an existing balcony subfloor that appears rotted, cracked, and bowing, lack of visible support at one framing corner, and plumbing work that I was later informed was not completed by a licensed plumber. The photos I am sharing reflect only part of the concerns identified.
I did pursue arbitration regarding this project. During arbitration, the focus was primarily on the written contract terms rather than workmanship concerns. I have a recording from the arbitration in which Andrew Bertucci stated that he wrote the contract to benefit himself.
This project has had a significant financial impact on me, as I saved for a long time to complete this work. I am currently in the process of filing a complaint with the appropriate licensing authority.
This review reflects my personal experience, and I encourage others to carefully verify credentials, permits, and inspections before hiring any contractor.
Details: Yes, I own the land • 1 bedroom • 1 bathroom • Ranch (most common) • Already have plans - just need installation
New Home Construction
Vivian T.
May 31, 2026
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Hired on Thumbtack
Be direct. Confirm appointment via text/phone call. If a person asks for a call back and you can’t do it. Say you can’t. Say you can only text. If you’re too busy to take on new jobs say so “straight out the gate.”Don’t lead a prospective customer on like you are going to assist and your company end up looking “totally unorganized.”
Details: I'm just starting • Repair existing structure • No load-bearing structures involved • 1,000 - 1,500 sq ft • Home • Owner
